Hello, I have a problem with Roblox. When I start an experience, the screen turns black. This happens in all experiences, and it seems that I’m not the only one experiencing this issue. I’ve noticed that more people are facing this problem, and I haven’t seen any solutions
I tried to find a solution, so I turned to this (“It didn’t work”):
Video of the problem:
We’ve filed a ticket into our internal database for this issue, and will come back as soon as we have updates!
Thanks for flagging!
Would you mind giving us more details about how/when this issue occurs, potentially logs or any steps to reproduce the issue that have a high success rate of seeing the issue?
Closing out this issue as we have had no response in >7 days. Please feel free to file a new defect if the issue still occurs
This was an old issue from about 2 years ago, but I remember that after an update Roblox released, this error started happening to me and some friends. A few days later, Roblox updated again, and this problem stopped occurring. I apologize for the late response