Bloxco Stores Handbook

:blue_book: Bloxco Stores | Official Handbook

Welcome to the official Bloxco Stores handbook. This document outlines our expectations, ranks, rules, and guidance to ensure a safe, professional, and enjoyable experience for everyone.


:pushpin: About Bloxco Stores

Bloxco Stores is one of the largest and leading superstore roleplay games on Roblox. Every day, thousands of members interact, meet new people, and create lasting friendships within our community.

We currently employ over 60,000 staff members, offering opportunities for everyone — no matter your experience level.

:office_worker: Working at Bloxco Stores

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To work at Bloxco Stores, you must:

  • Join the Bloxco Stores Roblox Group
  • Head to the Application Centre
  • Complete a short quiz on professionalism and situational awareness

Once you pass:

  • You will be promoted to Trainee
  • Attend a training session listed on the training board inside Bloxco Shopping

Purchasing Staff

You may optionally purchase a Staff Position from the Gamepass Section, ranging from:

  • Store Colleague
  • Up to Assistant Manager

:warning: Important Notes

  • All purchases are non-refundable (in line with Roblox ToS)

:video_game: Game Guidelines

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To ensure a positive experience, the following rules are enforced by the Corporate Team:

  1. Respect and politeness must be shown to all members, including staff, management, and corporate.
  2. Exploiting or using hacks (including exploit emotes) will result in a permanent ban.
  3. Spamming or advertising is not allowed and may lead to escalating punishments.
  4. Raiding or protesting will result in a ban — open a ticket instead.
  5. Chat bypassing is strictly prohibited and violates Roblox ToS.
  6. Threats or discrimination of any kind are not tolerated.
  7. Evading punishments or bans will result in severe consequences.
  8. Glitching into staff-only areas is prohibited.
  9. Inappropriate avatars will be actioned if not changed upon request.
  10. Leaving the game to avoid punishment is not allowed.
  11. Impersonation of staff or other users is prohibited.

:police_car_light: Appeals Process

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If you are banned from Bloxco Shopping, check the link to see how to appeal: Appeals Form

:link: https:

  • Appeals are reviewed by our Appeals Team
  • Include as much detail as possible for the best chance of approval
  • For questions, contact us via our communications server

:label: Rank Descriptions

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Public & Entry Ranks

  • myBloxco Member – Regular customer
  • Trainee – Passed application; must attend training

Store Colleagues

  • Junior Store Colleague – Serves customers and restocks
  • Store Colleague – Same duties; obtained via gamepass or promotion
  • Senior Store Colleague – Guides lower-ranked colleagues

Store Security

  • Junior Store Security – Patrols store and handles theft
  • Store Security – Same duties; obtained via gamepass or promotion
  • Senior Security – Guides junior security members

Management

  • Team Leader
  • Store Supervisor
  • Assistant Manager
  • Store Manager
  • Area Manager
  • Regional Manager

All management ranks may:

  • Host non-promotional shifts
  • Moderate users
  • Support lower-ranked staff
    (Some roles allow progression to Corporate)

Corporate & Executive

  • Booster Manager
  • Intern Corporate
  • Junior Corporate
  • Senior Corporate
  • Head Corporate
  • Developer
  • Director
  • Vice Chairman
  • Chairman – Held by CoookieCandle

:necktie: Staff Expectations

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Staff are expected to uphold professionalism at all times. Failure to do so may result in moderation.

:t_shirt: Uniform Policy

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  • Uniforms are automatically equipped while on duty
  • Uniforms may change depending on your department (e.g., Café Barista)
  • Accessories must be appropriate and not obstruct uniforms
  • Disruptive or 3D avatars will be moderated
  • Corporate & Booster uniforms must remain professional

:scroll: Staff Rules

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  1. Respect must be shown to everyone equally.

  2. Professionalism is required at all times.

  3. Asking or hinting for promotions is prohibited.

  4. Uniform and avatar rules must be followed.

  5. Checkout interference or bell spamming is prohibited.

  6. Abuse of admin tools will result in termination.

  7. Leaking staff documents is strictly prohibited.

  8. AFKing is only allowed in staff rooms.

:receipt: Staff Duty Responsibilities

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While on duty, staff should:

  • Assist customers with questions
  • Restock shelves using warehouse boxes
  • Clean spills using cleaning supplies
  • Assist at SCOs and manual checkouts
  • Detain shoplifters and follow proper procedures
  • Report trolls or rule-breakers appropriately

:red_question_mark: Questions & Support

If you have any questions, please contact us via our Communication Server.

Thank you for helping keep Bloxco Stores a safe, enjoyable, and professional community.

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