Here is how to give a ticket to customers:
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Have an intro, greet your customer.
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Click the screen (it will be brown if it is unoccupied)
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Select the desired card the customer asked for.
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Hold the card, click H (PC) or click the hand-to button at the top (mobile).
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Type the customer’s name.
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If the hand- to system says “successfully given ticket”, the open the gate by clicking the button on the side of the table.
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Click it once the customer leaves, avoid letting others pass through the gate.