Blurry / compressed materials on the desktop web-launched client despite adequate hardware availability

Currently still experiencing this bug with decals and textures.

3 Likes

You should create or support a separate bug report, as this ticket has already been closed as the original issue this reported was “Fixed” (you can see from the Status indicator at the very top of the page that Roblox aren’t tracking this anymore).

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It is also happening on phone and tablet

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Hey folks, thanks for bringing this up again and apologies for this going under the radar.

We are actively investigating this issue again.
If you have any specific specific repro steps or simple place files that we can run to help us isolate this issue, it would be hugely helpful.

4 Likes

In my experience this can be replicated by playing any experience and watch clothing on any humanoid (including npcs). Their clothing textures often are hugely compressed and frequently change between normal and compressed versions. There is a possibility that the camera orientation, distance and position have some kind of affect on it, but I’ve not noticed a particular pattern.

This also affects decals, and quite frankly games on the platform are unplayable because of this. It doesn’t help that decals have an already low resolution cap compared to the size of parts decals may be placed on, so this bug is EASILY noticed when large decals are used in experiences.

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In experiences that use SA, most of the textures are compressed.
Even on PlayStation 5.
image
This rock’s texture is incorrect, it shouldn’t be like this.

3 Likes