Boundaries of a moderation system?

Help and Feedback Game Design Support
#1

(Was told to re-upload my topic here, sorry if you see a duplicate in #bulletin-board!)

Hello there! I have a few questions about creating a moderation system because i’m quite cautious about the Roblox Rules Of Conduct. First let me explain what i’m planning to create my moderation report system around on. So my moderation report system will have user a GUI that allows players to select anyone in the server who seems to be exploiting. This will be accompanied by any comments or complaints that the User can type in. Along with the User comments, the inputted comment will be filtered through the the filter service, before any moderators get report. So how will the moderators see the report you may ask? The server will then send the filtered user report about the comments and the exploiter, along with the person who sent the request, with the servers JobID to my moderation team. This will be done via a discord webhook, where my moderators can see the report.

About using the server JobID
Now i’m not too sure about the boundaries of using the servers JobID to join players, but here are boundaries i’ve set so far:

  • The JobID will only be accessible to qualified moderators that I personally will hire.
  • The JobID will be used ONLY for moderation purposes to join the server and handle the exploiter.
  • I will kick anyone off the moderation team if they are suspected of using the JobID system for any other purposes other than moderation use.
  • There will a disclaimer saying that “It will send the Servers JobID so a moderator CAN Join you.” before a player sends in a report.

Some Questions I have
So along with these boundaries I have set to creating my moderation system around of,

  • Am I allowed to use a moderation report system in my game at all?
  • Am I allowed to send the server’s JobID at all, even under the boundaries?
  • Are there any points or boundaries that I missed that doesn’t allow this to become permissible?

Thanks for reading, I do hope I get your feedback, as I’m quite confused about the boundaries that are allowed. I’ve seen games like R2DA and Phantom Forces have some sort of moderation system, which I thought was quite cool and I’m deciding whether or not to make one myself! :slight_smile:

#2

You are permitted to self moderate your game. However roblox suggests that reports go through their report system (even though exploiting reports rarely get responded to). In order to even use the JobId, moderators would need to join a game where they then from that game get transferred over. Unsure how you’d do this.

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#3

I’ve developed a large moderation system for phantom forces, that uses Job ID to join and ban exploiters. You should be completely fine doing this for your game, after all you’re helping roblox by getting rid of exploiters, likely reducing their load on the moderation system. As for privacy, etc. It’s your game, Roblox already would assume you have full information on who and what goes on in your game.

Things i recommend:

  • Try to fix the underlying exploit problems in your games code, like if someone is speed hacking, fix speed hacks by server-sided verification. This will reduce the load on your reports, and reduce exploiters anyway.
  • Don’t use discord for report logging. Though it’ll be fine for small games, if your game suddenly becomes popular, and gets hundreds of exploiters, this will be potentially bottlenecked, though i guess you can invest in an external system if it does.
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