Broken Fonts Issue

[vfx_1]

Hi, recently I have started experiencing some issues with some specific fonts.
For example, very often specific fonts won’t load until I resize the surface and then undo it:

(supposed to be “Oswald”)

Note: this is also happening in game

Another issue is when the text is not showing up on the Regular weight of “Oswald” font:

But already working on any other weight above "Medium…:

Sometimes even not showing up in game…:

…even when not broken in studio:

Note: this text would not show up on any lower weight than “Medium”

• Is this a bug?
• Is that normal?

[SubtotalAnt8185]

What is the resolution of the SurfaceGui?

[vfx_1]

@SubtotalAnt8185 it is PixelsPerStud 2500

[SubtotalAnt8185]

That seems quite high for just some text. Does lowering it fix the issue?

[vfx_1]

Not fully, it can still happen. Maybe it’s the RichText issue?

[SubtotalAnt8185]

Possibly but this is unlikely.

I think it might be an issue with font downloading. I think you should submit a bug report.

[vfx_1]

I do not have permission to submit bug reports

[SubtotalAnt8185]

You can try messaging @Bug-Support. They might respond.