Broken shirt thumbnails

Help and Feedback Art Design Support
#1

Alright so small issue.
I’m a small group owner of 800 members.
I’ve had pretty good amounts of sales on most of my recent shirts, but suddenly I’ve noticed one of my shirts got accepted but still displayed as content deleted.

I got zero warns or ban notes on my shirts and the template was uploaded without an issue, the shirts worked in game, players could see them, but the thumbnail still displayed as content deleted.

I’ve uploaded more and they have the same issue, this has caused my shirts to drop in sales due to my members thinking my shirts are just getting declined.

I’m losing group members due to inactive uploading, yet I don’t have a way of uploading any new content and making it visible.

My problem is my members don’t honestly know what they’re buying and see no reason to buy it.
Apologise if this is the wrong topic to list this as but I don’t really see another to use.image

image
image983×469 28.1 KB
image

#2

Those need to be moderated you need to wait a few hours until then only the creator is able to see them.

#3

Its been a few days, the shirts have already been accepted.

image
image1011×482 60.5 KB

#4

Send a message to a roblox admin they might be able to help

#5

Cool Creations is not for reporting website issues. If you’ve found a credible website issue, please file a report in #platform-feedback:website-bugs or file a message through support. Moving this temporarily to Art Design Support as that is the closest category this would fit in, despite being off topic.