Bubble Chat fails to filter

how Roblox Developer Relations be sleeping after people lose 10k robux from Roblox’ actions
:sleepy:

1 Like

@SubtleShuttle

We feel like the same has occurred to our game:

https://www.roblox.com/games/6218169544/Korblox-Headless-Hangout

We are pretty disappointed that this may have happened, we have not forked any of the chat and still we get moderated.

I’ve even seen problems where using filtering functions, that can end up returning success and a string not filtered example code shown below from “Rate and Roast” which was moderated for booth text not filtered when we followed Roblox’s filter instructions, source: Text and Chat Filtering? We really need some sort of advice on how developers can ensure their games can’t be moderated when these problems seem to come from Roblox.

I do respect Roblox’s ensuring the safety of the community, but we really do need better guidance.

Source (from Rate and Roast):

image

image

4 Likes

We’ve now been under review for more than 1 day and it’s pretty concerning that this issue has led to us losing a ton of revenue that we will never get back. Roblox support has not gotten back to me or the publisher’s appeal that was sent out over 24 hours ago now for our game to be reviewed.

I’m disappointed.

Very sorry to hear that, I usually play your game and i’ve notice it in yours too. I brought it up on DevForums in hopes that maybe you or Roblox would notice and take action.

This does look like a bug that was an outcome of their removal of the independent +13 and -13 Chat filtering functions under ChatService.

2 Likes

Has the issue been fixed yet? I still see a lot of games with this issue. It has been a week since you said “a fix for this issue will be rolled out next week”.

Please update us on this matter.

Yes, I have seen bubble chat filter properly to some extent, I have only tried a few games but let them know if it still doesn’t work for yours.

A fix for this should have been released since last week. Is this still occuring on your end?

Roblox no longers filters chat bubble messages for the client (the person who sent the message)

It will still be tagged for everyone else.

its been a year whens the update?

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