Welcome to Burger Express! 
Burgers made Fresh, just the way you like.
Who are we?
Burger Express is an authentic restaurant-based establishment based around providing outstanding service & leading the roleplaying industry while serving customers to the best of our abilities.
We strive to accommodate you with the best experience and service, to provide excellence and indulgence. Also, to leave a long-standing positive and breathtaking impact on the Roblox Community. Customers are guaranteed to have a great time at Burger Express! Satisfaction is something we are proud to ensure.
Burger Express was Established on November 2nd, 2024, by the Leadership Team and has been providing excellent service ever since.
Important Links
Socials
Information
Community Guidelines
We have implemented additional regulations that our guests and staff members are required to follow. Non-compliance with these regulations will lead to moderation actions being taken on our premises.
General Rules
- Respect: Treat others with kindness, respect, and empathy. Avoid personal attacks, harassment, or any form of discrimination.
- Offensive language: Refrain from using swear words too frequently or targeted towards another as well. Keep the conversation clean and appropriate for everyone.
- Positive Atmosphere: Foster a positive and inclusive environment by promoting uplifting and constructive discussions. Encourage members to be supportive and helpful to one another.
- Explicit or Inappropriate Content: Do not share or post any explicit, offensive, or inappropriate content, including but not limited to images, links, or discussions.
- Trolling: Trolling is not allowed at the restaurant. This includes insulting/being disrespectful to the staff and customers, ordering food not on the menu, dancing on the counters and tables, enlarged 3D clothing, etc. This will result in a kick and then a ban at the cafe if continued.
- Spamming: Spamming at the restaurant will result in an immediate kick from the restaurant and if continued, it will result in a ban.
- Bypassing: Bypassing at the restaurant will result in a permanent ban from the restaurant. This includes swearing or anything that is usually blocked by Roblox.
- Exploiting: Exploiting at the restaurant will result in a permanent ban from the restaurant. This includes glitching in the walls or a place you shouldn’t be in, speeding yourself without having the gamepass, etc.
- Advertising: Advertising any unrelated content will result in an immediate kick from the restaurant and if continued, it will result in a ban.
- Racism, Homophobia, or Sexism: Displaying racist, homophobic, or sexist behavior either verbally, within your name, or articles of clothing will result in a permanent ban from the restaurant.
- Death Threats: Death threats directed towards anyone results in a permanent ban from the restaurant.
- Privacy and Confidentiality: Do not share personal information or private conversations such as leaking IPs or discussions without explicit permission. Respect the privacy of all members. This is not tolerated to Burger Express Facilities and will result in a permanent ban from the restaurant.
- Roblox TOS: In the ROBLOX Platform, you’re required to follow Roblox’s Terms of Use. Breaking any rules will result in a permanent ban from the restaurant.
Staff Rules
- All staff members should abide by the General Rules which have been put in place for the entire community.
- All staff members should be using adequate, yet understandable English vocabulary. This includes using grammar whilst in staff areas. Failure to abide by this rule will result in your termination.
- All staff members should not be abusing any staff-related systems in-game or on our communications server. Failure to abide by this rule will ultimately result in your termination, depending on the severity.
- When representing Burger Express at an Alliance you must abide by their community regulations. However, grammar and professionalism must be used when representing Burger Express.
Rank Information
The list below will detail the various group roles at Burger Express along with their respective responsibilities.
Non-Staff Ranks
Customer:
This rank is designated to all those who join the Burger Express group. Customers are the users who play the game and order from our staff team.
Noted Customer:
This rank is designated to the resigned Staff Members. They are respected people of the group. There is no maximum capacity attached to this rank.
Business Partner:
This rank is for the partners and allies of Burger Express. The representatives of the partnered groups may claim this role. However, this role is also used for collaborations and those who contributed to Burger Express.
Trainee:
A trainee, with no staff experience who is awaiting an available training session. This rank is not considered a staff member.
Low Ranks
Junior Fryer:
A staff member who has undergone 1 training session and has enough experience to serve customers.
Experienced Fryer:
A staff member who has undergone 2 training sessions and has enough experience to cook for customers.
Professional Fryer:
A staff member who has undergone 3 training sessions and has the best cooking skills & experience in the kitchen.
Kitchen Assistant:
A staff member that has undergone all training sessions and has the most authority in the kitchen. This rank has the ability to receive a promotion to Staff Apprentice. See Promotion Requirements for more details regarding promotions.
Middle Ranks
Staff Apprentice:
A recently promoted Kitchen Leader. Staff Apprentices usually spend a few weeks learning about the Middle-Rank team and its daily operations. Apprentices undergo many examinations and trials with their advisors before they officially become a Middle-Rank. They can only assist at sessions.
Staff Assistant:
A Middle-Rank who has enough experience and skills to supervise and assist colleagues at the restaurant. Staff Assistants can also train & assist at sessions.
Supervisor:
A Middle-Rank who has enough experience to supervise at the restaurant. This rank can also host shifts at the restaurant.
Assistant Manager:
A Middle-Rank who has enough experience to supervise at the restaurant and attend training sessions. Assistant Managers can host sessions & shifts.
Manager:
A Middle-Rank who has enough experience to supervise at the restaurant and attend training sessions. Managers can host sessions & shifts.
General Manager:
The highest Middle-Rank in the group. General Managers can supervise at the restaurant, host, and attend training sessions. General Managers are under the supervision of the Executive Team for a future High-Rank position.
High Ranks
Executive Intern:
A recently promoted General Manager member. Executive Intern learns about their assigned department and assists the Leads in decision-making.
Executive Assistant:
The Executive Assistants are slightly experienced members of their department and start getting the hang around their department as they progress.
Executive Officer:
The Executive Officers are experienced members of their department and handle all departmental work. The Executive Director reports to the Presidential Team & Department Leadership.
Senior High Ranks
Executive Director:
This is the highest role one can get before being considered for an Executive rank. With such, a lot more responsibility comes into action. Executive Directors work closely with their division’s leaders to ensure tasks are carried out smoothly, and all members of the team are on-point. The EOs are carefully monitored by the Executive Team. Getting this position isn’t straightforward – you have to consistently show dedication, leadership skills and true desire for the placement.
Contributor:
This rank is designated to our Donors & Supporters. They are respected people of the group. There is no maximum capacity attached to this rank.
Development Team:
The Development Team handles all of our functional games within Burger Express. They’re in-charge of updating our games and fixing bugs that are found.
Leadership Team
Presidential Associate:
- The Presidential Associates lead their assigned departments and assist the Leadership Team in decision-making.
- The Maximum Capacity of this rank is 2 people.
- Currently the rank is designated to @None & @None
Vice President:
- The Vice President assists the Leadership Team in decision-making and assists the President with Leadership duties. They oversee all departments. Whenever the President is absent, they take on the responsibilities as a group owner. This rank is the most entrusted rank of the Leadership Team.
- The Maximum Capacity of this rank is 1 person.
- Currently the rank is designated to Sitedirector05
President:
- The President is the current and rightful owner of the group. The President manages the entire group and can overrule any decision made.
- This rank is unachievable.
- Currently the rank is designated to TomOMG25
Promotion Requirements
The list below outlines the criteria required for promotion to higher ranks at Burger Express.
Customer > Trainee:
- Join Burger Express Group
- Go to the Job Center
- Pass the Quiz.
Trainee > Junior Fryer:
Either achieve 700 in-Game points or pass a training.
Junior Fryer > Experienced Fryer:
Either achieve 1800 in-Game points or pass a training.
Experienced Fryer > Professional Fryer:
Either achieve 3200 in-Game points or pass a training.
Professional Fryer > Kitchen Leader:
Pass an interview.
Kitchen Leader > Staff Apprentice:
Note: This is an MR promotion.
To pursue a promotion to Staff Apprentice, apply for MR when monthly applications open, or consistently demonstrate your dedication by actively working and serving customers at the restaurant. Over time, your efforts may catch the attention of an Executive and garner recommendations from fellow staff members, significantly increasing your chances of promotion.
MR Promotion Requirements
- Must be in our communications server.
- Must use grammar.
- Must demonstrate good & desirable qualities.
Contact Information
The list below provides contact information for our departments or teams, tailored to your specific issue.
Staffing Department
The Staffing Department handles all internal affairs, including promotions, staff employment, staff disciplinary and staff activity.
Contact:
Department Leadership:
For any mainstream queries and reports regarding staffing, discipline and appeals. The Leadership Team oversee this department.
Department Members:
For any mainstream requests and questions regarding staffing and discipline. Any reports regarding this department & disciplinary appeals should go straight to a Lead.
Public Relations Department
The Public Relations Department handles all external affairs, such as affiliate relations and public events.
Contact:
Department Leadership:
For any mainstream queries and reports regarding affiliate relations and public events. The Leadership Team oversee this department.
Department Members:
For any mainstream requests and questions regarding affiliate relations and public events. Any reports should go straight to a Lead.
Marketing Department
The Marketing Department handles all community affairs, interaction and public events.
Contact:
Department Leadership:
For any mainstream queries and reports regarding community engagement and interaction. The Leadership Team oversee this department.
Department Members:
For any mainstream requests and questions regarding events and interactions for Cheezy’s Pizzeria. Any reports should go straight to a Lead.
Development Department
The Development Department is responsible for all aspects of game development at Cheezy’s Pizzeria, which includes rolling out new updates, fixing bugs, and gathering feedback for development.
Contact:
Department Leadership:
For any mainstream queries and reports regarding bugs. The Leadership Team oversee this department.
Department Members:
For any mainstream requests and for giving out any feedback. Any reports should go straight to a Lead.
Staff Team
The Staff Team consists of our dedicated Middle Ranks, always available to assist. Their role is to ensure that everyone enjoys an exceptional experience in our game and to prevent any disruptive behavior from players.
Executive Team
The Executive Team is a small team of dedicated individuals who are committed to providing an unforgettable experience. Aside from their daily department-related tasks, the high-rank team manages bans, LR promotions, company reformations, staff efficiency & encrypting/logging of sensitive & mature information.
Leadership Team
The Leadership Team, which established Burger Express, holds the most significant roles within the group. They should be contacted exclusively for inquiries regarding to their roles or to report situations of a serious nature.
Affiliate Information
The list below provides information on our affiliates, detailing the process for becoming affiliated with Burger Express.
Alliance Information
For inquiries or concerns about alliances or alliance information, please reach out to the Public Relations Department.
Please ensure you adhere to the requirements listed below to affiliate with us.
Alliance Requirements
- No less than 100 Non-Botted Group Members.
- No less than 50 Non-Botted Discord Members.
- Must be a company, especially a Cafe, Restaurant or Hotel.
- Must have a good activity within your Establishment.
- Must have communicative staff members that utilize Grammar.
- Must maintain good Moderation within your Establishment.
- Must not sell or giveaway ranks with moderative or administrative powers.
- Must be well developed, with functional games, graphics & assets.
- Must not utilize free models at their premises.
- Must have a clean history with no past or current controversies.
- Must collaborate planned events & visits with our Establishment.
- Must prepare 2 representatives to announce our relevant functions.
Negotiations
An exception can be agreed upon if the group has no less than 50 members and If Discord has no less than 25 members. Only If the group is beneficial.
You must apply for an exception request & get it accepted before actually applying with an application.
Questionnaire
- Tell us about your company! Mention the company’s name & genre.
- Why did you pick Burger Express to become a potential alliance?
- What are the main strengths and weaknesses of your company?
- What are your aims within this potential alliance for the future?
- Supply a minimum of two ambassadors on your behalf.
- Attach a link to your Roblox Group & Discord Server.
Whitelisted Groups
Foodservices (cafés, restaurants, bakeries, juice bars)
Other services (salon, school, dentistry, clothing, game show, nightclub)
Blacklisted Groups
Military, violence-related groups
Fan club & appreciation groups
Guidance
- Contain all of your responses organized in a Google Document; get creative! Try to make the document look as neat as possible.
- Try to write many sentences; long-response questions should receive an answer no shorter than 4 sentences.
- Don’t ask about your application status for a minimum of 72 hours after submitting. We don’t just read every single application - we analyze, discuss & decide, and also write applications ourselves.
- Use proper English grammar.
- Do not send copied or troll applications. Failing to abide by this may result in a blacklist from ever applying again.
The Public Relations Department reserves the right to deny your alliance application at their own discretion.
Session Schedule
The list below provides all the available session times at Burger Express that you can attend.
Trainings are hosted daily by our Assistant Managers+.
Morning Session Times
2 AM EST
5 AM EST
8 AM EST
11 AM EST
Afternoon Session Times
2 PM EST
5 PM EST
8 PM EST
11 PM EST
Recipe Guide
The list below provides a guide to all the recipes at Burger Express.
This guide is designed to assist cooks who are facing challenges in preparing dishes for our customers.
Guide is coming soon!
Disciplinary Action
The list below provides information on how the Disciplinary Process works at Burger Express, depending on the type of regulation you have disobeyed.
Information
Staff members are obligated to use the current Warning System when dealing with disruptive players.
Warn (1 time) > Kick > Ban (if rejoined & continued)
A disruptive player receives the maximum of three warnings from a Low Rank, a Middle Rank must be notified to kick them. The disruptive player attempts to rejoin and persist in their disruptive behavior, a High Rank must be alerted to implement a ban.
Staff members who disobey our community regulations are to be reported to a middle-rank. The process regarding disruptive staff members will remain classified.
Ban Appeals
The list below provides information on how you can get unbanned from Burger Express, depending on the type of ban you have received.
Information
Have you ever been falsely banned from our Establishment, or do you want to remove an old ban? We now provide ban appeals for everyone in Burger Express!
Permanent Ban
If you have been banned forever recently, you may get in contact with an Executive member to resolve the situation.
Temporary Ban
If you have been banned for a specific time, you may not appeal this ban. You’ll have to wait until the time is over and you’ll be unbanned immediately.
Termination
If you have been terminated recently, you may get in contact with an Executive member to resolve your situation.
Blacklist
Blacklists are permanent and cannot be retracted unless deemed invalid.
Rules & Requirements
- You may only appeal your bans here once.
- You must wait up to 24 hours in order to appeal.
- Please give us 72 hours to review your appeal.
- Trolling in your appeal will result in losing the chance to apply in the future.
- Don’t lie or give us misleading information within your appeal.
- Appeals should have effort to show you have improved from your mistakes.
Questionnaire
- What is your Roblox Username?
- What is your Discord Username & Tag?
- What is your Discord ID?
- What’s your Rank?
- Where were you banned from?
- When were you banned?
- Why were you banned from Burger Express?
- Why do you want to be unbanned?
- How can we ensure that you won’t repeat your mistake?
- Do you believe that you will improve your behavior? If so, how and why?
- Do you certify that you’ve told the truth?
- Do you understand it takes up to 72 hours to review your appeal?
- This time, do you agree on following our Rules?
Guidance
- Contain all of your responses organized in a Google Document; try to give us a lot of details on the topic! Try to make the document look as neat as possible.
- Try to write many sentences; long-response questions should receive an answer no shorter than 3 sentences.
- Don’t ask about your application status for a minimum of 72 hours after submitting. We don’t just read every single application - we analyze, discuss & decide.
- Use proper English grammar.
- Do not send copied or troll applications. Failing to abide by this may result in a blacklist from ever applying again.
The Staffing Department reserves the right to deny your appeal at their own discretion.
Thank you for taking interest in Burger Express. If you require any further assistance, please inform a member of the Executive Team.
This post was written & approved by our Leadership Team and has been last updated on November 2nd, 2024.