"Buy It With" Appears On Unavailable Accessories

[Bobytoeburrito (Innovator)]

Reproduction Steps

1. Go to catalog
2. Select show unavailable items
3. Select any unavailable accessory (example)

Browser Information

• User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.0.0 Safari/537.36
• Platform Type: PC
• Device Type: Computer
  

Expected Behavior
“Buy it with” should not appear on unavailable items

Actual Behavior

• Unavailable accessories prompt “Buy it with”
  

  

• Users can continue to purchase with the expectation of receiving both
  

• Website returns error “1 has/have been purchased,1] failed due to no sellers”
  

  
  
  
  

Issue Area: Roblox Website
Page URL: Any Unavailable Accessory
Impact: Low
Frequency: Constantly
Date First Experienced: 2023-01-20 00:01:00 (-05:00)
Date Last Experienced: 2023-01-20 00:01:00 (-05:00)

[gigagiele]

Thanks for the report. This is being investigated.

[Lightning_Toast]

Hi thanks for the report! We addressed the issue, but it was part of a test so the underlying “Buy It With” feature has now been disabled. Thanks again for the callout!