"Buy It With" Appears On Unavailable Accessories

Reproduction Steps

  1. Go to catalog
  2. Select show unavailable items
  3. Select any unavailable accessory (example)

Browser Information

  • User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.0.0 Safari/537.36
  • Platform Type: PC
  • Device Type: Computer

Expected Behavior
“Buy it with” should not appear on unavailable items

Actual Behavior

  • Unavailable accessories prompt “Buy it with”

  • Users can continue to purchase with the expectation of receiving both
    2

  • Website returns error “1 has/have been purchased,1] failed due to no sellers”



Issue Area: Roblox Website
Page URL: Any Unavailable Accessory
Impact: Low
Frequency: Constantly
Date First Experienced: 2023-01-20 00:01:00 (-05:00)
Date Last Experienced: 2023-01-20 00:01:00 (-05:00)

5 Likes

Thanks for the report. This is being investigated.

1 Like

Hi thanks for the report! We addressed the issue, but it was part of a test so the underlying “Buy It With” feature has now been disabled. Thanks again for the callout!

2 Likes

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