Can’t update image of existing Developer Product [REOPEN]

[misternicekai]

Reproduction Steps
The issue here is occurring once again. I’m at a discord channel where a few other devs are encountering the same issue.

Can’t update image of existing Developer Product

Reproduction Steps Go to URL Click on “Developer products” Edit any existing developer product Select an image and upload Goes into infinite loading I tried 3 browsers - Edge, Firefox, Chrome, happens on all 3 Device Info User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:98.0) Gecko/20100101 Firefox/98.0 Platform Type: PC Device Type: Computer Expected Behavior Should be able to update the icon Actual Behavior Goes into infinite loading [Capture] To capture how bad the issue is…

I would much rather the old bug report is reopened and have this thread closed

Expected Behavior
Should be able to update image of a developer product (see original thread above for details)

Actual Behavior
Can’t update image of developer product (see original thread above for details)

Workaround
no

Issue Area: Roblox Website
Page URL: Roblox
Impact: High
Frequency: Often
Date First Experienced: 2022-03-01 00:03:00 (+11:00)
Date Last Experienced: 2022-03-30 00:03:00 (+11:00)

[gigagiele]

Hi, thanks for the report! We are investigating this issue and we’ll come back to you with updates!

[Abcreator]

@misternicekai

Workaround
no

From my experience you can actually use the Configure Experience page (rather than the Configure Place page) to upload your DevProduct icon and get around this bug.

[music_man1996]

This issue is obsolete now that we have creator dash. Huge thank you for this report, and so sorry we didn’t get around to it. Closing out the thread.