"Cancelled" DevEx requests still show in transaction history as credits

If you do not provide all the valid information required to process your DevEx request; your DevEx request will be declined (or as I like to call it “cancelled” as it was of my own volition to not provide the info at the time). My DevEx request was submitted just before the time where the “Tipalti scare” occurred where a breach of Tipalti’s systems was alleged from a hacker group. As such, I did not feel safe providing the required ID identification as of that time and let the request expire.

While the Robux which I attempted to DevEx was deposited back into my account, no entry was created in my transaction history to match this; meaning I now have a few thousand Robux which can no longer be easily traced back to a source this year.

Expected behavior

I expect the DevEx request to also show an “Incoming” entry in my transaction history back into my account for the DevEx request that didn’t succeed, likely under “Roblox Adjustments”.

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This is just an acknowledgment announcement!

We’ve filed a ticket into our internal database for this issue, and we will update you when we have further information!

Thanks for the report!