Cannot change group logo on specific groups

This bug has re-appeared.
If you try to change the icon, a message pops up that states “Unable to update group icon.”
I’m not sure what promoted the bug but It’s been happening since December 30th, 2020.

https://gyazo.com/be7b520d8d52cae2b4e9083722e21870

Edit:
Group affected:
https://www.roblox.com/groups/977619/Glazin#!/about

3 Likes

Can confirm, I’m having the same issue trying to update my group icon.

Edit

https://www.roblox.com/groups/8513341/Snow-Storm-Studios#!/about

Thats the group I was having issues with, however it seems to work for me now. I don’t know if my internet was acting up or what-not. Strange.

1 Like

Also can confirm. Trying from my Chrome application on an Omen 15-en000z. I know it’s not wifi related since everything else is fine.

https://www.roblox.com/groups/5560221/Guitar-Central#!/about

1 Like

Also getting the same issue, hope this gets fixed soon.

1 Like

@Jazzyx3 @thunder1222 @Chordily @iiMsitua You folks forgot to add group links, so your comments aren’t actionable for engineers. Would recommend editing them in.

4 Likes

We have identified the issue and are working on a fix.

3 Likes

Just figured out that if you change the owner back to the account that originally created the group, you will be able to update the icon.

Any updates? I still cannot change the group logo as of 1/16/2021.

Thanks again.

1 Like

Still group bugged as of 1/25/2021. I’ve opened a new group and it too was affected by this.

https://www.roblox.com/groups/8994401/Monospaced-Apparel#!/about

1 Like

Also having the issue with this group: https://www.roblox.com/groups/8428862/Br-sto#!/about

It looks like this bug has been fixed for me as of 10:28 AM on February 7, 2021. I can finally make it stop snowing in my icon! Thanks everyone.

brave_3Akl7Avh0j

3 Likes

Please create a new bug report if this starts happening again.