Jazzyx3
(Jazzyx3)
January 5, 2021, 11:37pm
#25
This bug has re-appeared.
If you try to change the icon, a message pops up that states “Unable to update group icon.”
I’m not sure what promoted the bug but It’s been happening since December 30th, 2020.
https://gyazo.com/be7b520d8d52cae2b4e9083722e21870
Edit:
Group affected:
https://www.roblox.com/groups/977619/Glazin#!/about
3 Likes
Can confirm, I’m having the same issue trying to update my group icon.
Edit
https://www.roblox.com/groups/8513341/Snow-Storm-Studios#!/about
Thats the group I was having issues with, however it seems to work for me now. I don’t know if my internet was acting up or what-not. Strange.
1 Like
Chordily
(Paige)
January 5, 2021, 11:59pm
#27
Also can confirm. Trying from my Chrome application on an Omen 15-en000z. I know it’s not wifi related since everything else is fine.
https://www.roblox.com/groups/5560221/Guitar-Central#!/about
1 Like
iiMsitua
(iiMsitua)
January 6, 2021, 1:03am
#28
Also getting the same issue, hope this gets fixed soon.
1 Like
@Jazzyx3 @thunder1222 @Chordily @iiMsitua You folks forgot to add group links, so your comments aren’t actionable for engineers. Would recommend editing them in.
4 Likes
We have identified the issue and are working on a fix.
3 Likes
Just figured out that if you change the owner back to the account that originally created the group, you will be able to update the icon.
Jazzyx3
(Jazzyx3)
January 16, 2021, 10:38pm
#33
Any updates? I still cannot change the group logo as of 1/16/2021.
Thanks again.
1 Like
Helvynia
(Helv)
January 26, 2021, 7:19am
#34
Still group bugged as of 1/25/2021. I’ve opened a new group and it too was affected by this.
https://www.roblox.com/groups/8994401/Monospaced-Apparel#!/about
1 Like
Helvynia
(Helv)
February 7, 2021, 6:29pm
#36
It looks like this bug has been fixed for me as of 10:28 AM on February 7, 2021. I can finally make it stop snowing in my icon! Thanks everyone.
4 Likes
mothmage
(moth)
Closed
May 4, 2021, 9:16am
#38
Please create a new bug report if this starts happening again.