Hello,
I’ve been trying to contact Roblox through the official Contact Us page (Roblox Support) numerous times, without success. Each time I submit a ticket, the form resets, with all entered information lost and this error appears:
Cannot send an email either (reply was “YOU MUST RESUBMIT YOUR INQUIRY VIA OUR SUPPORT FORM HERE: link to help center”)
I’ve tested this across multiple browsers, VPN configurations, email addresses, message content, and devices, but the issue persists regardless.
I filed a (Bug Report) about a month ago as well, but haven’t received a response there either. It’s like I’ve been shadow-banned. Did anyone else experience this yet?
This is kind of a big deal for me since I need Roblox’s help sorting out an account issue that’s been stuck for a while now. Without it, I wouldn’t be able to devex anything I have made over the last couple of years on this platform. I’ve been trying for months just to get a ticket through to support, and it’s frustrating that simply contacting them has turned into the actual hassle, before I’ve even gotten to the issue I need help with.
Thank you, I’d appreciate any advice