Cannot create badge, strange error code shown

Reproduction Steps

Head to the Creator Dashboard (or the legacy badge creation page on the Develop page), head to any game and try to create a new badge.

This only started happening to me after creating 5 badges, now I cannot create any more.
Seems like it has something to do with the 5 free limit a day, but may not be related.

Expected Behavior

I expect you to be able to create a badge, and pay 100 Robux if necessary.

Actual Behavior

Creator Dashboard:

An error is shown. The error text is:

Reserved for base level errors. Do not use in your endpoint directly, do not document.

It seems like this specific error shouldn’t be shown to the end user but I am seeing it anyway.

Legacy Develop Page:

An error is shown. The error text is:

Upload failed. Make sure what you’re uploading is an image.

The file I’m using is PNG and this error message still doesn’t seem like the correct error message!

Issue Area: Roblox Website
Page URL:
Impact: High
Frequency: Constantly
Date First Experienced: 2022-08-09 15:00:00 (+01:00)
Date Last Experienced: 2022-08-09 17:00:00 (+01:00)


I experienced the same bug a day ago. Unfortunately, I don’t know how to fix this.
Very strange.

We’ve updated the error messaging and resolved the submission from the backend. Please let us know if you encounter this issue again.