I’m trying to download transaction data for a group for August, request to the data and it says it will email it across. But then even 1 week later still no email; and have tried multiple times.
Other months work, but not August is this because there is a lot of data? But then again surely it would still send it after 1 week.
A private message is associated with this bug report
Thank you for the report. We’ve assigned this to our internal team to review.
Hello Astral, thanks for the bug report. Could you please clarify which group you were attempting to download the CSV file from? This will help us address the issue more effectively.
This group
Thank you for your patience regarding the issue with downloading the transaction data for August. We’ve identified and resolved the underlying issue that was causing the delay. You should now receive the email with the CSV file as expected.
Please try your request again, and if the email doesn’t arrive, don’t hesitate to reach out to us.
Again, Thank you for your understanding and continued support
