Cannot Grant Audio Permissions to Another Experience

It is currently impossible to grant audio permissions to another experience. It allows me to paste in the universe ID just fine, and displays the correct experience name just fine. However when I click save changes, it errors and reverts any changes. I’ve tried multiple browsers, here are errors:

Firefox error:
Experience Access update failed.
TypeError: e.sent.error is undefined

OperaGX error:
Experience Access update failed.
TypeError: Cannot read properties of undefined (reading ‘code’)

Chrome error:
Experience Access update failed.
TypeError: Cannot read properties of undefined (reading ‘code’)

Page URL: <https://create.roblox.com/dashboard/creations/marketplace/[asset id here]/configure>

3 Likes

You can only grant permissions to a universe you can edit. Are you sure you have sufficient permissions on the universe you are trying to grant access to? If so, can you share the universe ID?

2 Likes

Thank you, the docs fail to mention that.

1 Like

Apologize for the lack of documentation. We have updated the upload page to communicate the error message better. We are working on updating the documentation.

5 Likes

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