Cannot login to Roblox at all

I didn’t know which topic to put this in but basically while I was viewing my transactions I clicked on “Sales Of Goods”, it loaded the page and for some reason while i was in the page the website said I had to enter a verification code out of nowhere. I checked my emails, entered the code and logged back in but suddenly I was logged out of my account on all of my devices and whenever I tried to enter my password It was somehow incorrect. I tried resetting my password but strangely I did not recieve any emails from Roblox at all. This happened around 30 minutes ago and I did some searching and found that Roblox is having some technical issues so am I hacked or is it gonna fix in a bit? (Also for whatever reason I am still logged in to my account on the devforum?)

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Could anyone reply? Any help would be appreciated

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check you emails for any log in did you have 2fa or anything? send roblox a support message regarding your email and say you think you got hacked.

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also this could just be roblox being slow.

Have you downloaded or pressed any links lately?

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I downloaded 2 plugins last morning but they might not be the problem. I realised that if my account truly did get hacked then it would have sent an email saying that my account has been logged into or my password got changed or something but nothing is there. So maybe it is because Roblox is slow after all.

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Check your spam anything, your email could have been changed. Also send a support email to them like right now to check if stuff ain’t happening rn.

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I checked spam and nothing was there, I also sent an email to support aswell. Just waiting for them to respond.

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alright good, the plugins aren’t the issue most likely. Pretty sure it’s nothing bad, also remember dont click on random stuff in dev forums people still post links that steal info. Pretty sad that stuff like that doesn’t get taken down quickly.

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I’ve contacted support quite a few times now and they haven’t been any help. And when I was writing this I didn’t realise but i was talking about web extensions not plugins :man_facepalming:

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Update: Roblox support has responded to me asking for screenshots verifying I am the account owner. I may get my account back soon after all!

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Nice, i hope you get your account back

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Yes, web extensions are harmful if not verified. Some of them are malicious and session steal.

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Good news! I got my account back! The hacker just made my inventory public and changed my birthday to December 5 2021 for some reason… I’ll contact support to try and revert that. Thanks everyone for your help!

im never downloading extensions again.

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