I noticed my recently created developer product had an image which was not showing up, so I decided to try and upload the image again:
However upon doing so, I ran into the following error after selecting the image for upload and clicking “save”:
Expected behavior
I expected the image to successfully upload without an error, and for it become the image for said devproduct.
Page URL: https://create.roblox.com/dashboard/creations/experiences/5396376309/developer-products/1887598322/configure
NOTE: It only happens with this specific product. I was able to update the images for other products under the same experience.
The product might be bugged - this happens quite often with dev products, unfortunately.
Can you check your console and take a screenshot of any red text? It’ll help engineers diagnose the issue. You can press Ctrl + Shift + I to access it.
Thanks for the report! I filed a ticket in our internal database and we’ll follow up when we have an update for you.
1 Like
Greetings! I hope you engineers had a great winter break! I’m thinking you might see this once you get back…
I am still experiencing this issue. I made 4 new devproducts for a new experience, and 2 out of 4 looked like this after creating (Speed Boost & Revive):
Once again, anytime I try to replace the image for the ones which show “broken images”, I get this error:
This is problematic because in my experience, you cannot see the images when a purchase is prompted, leading me to possibly losing out on sales:
Network Tab:
[BUG FILE] Cannot Re-Upload Broken Dev Prodcuts - Developer Forum | Roblox
