Cannot Remove Date From Bug Report Wizard

Forum Help Forum Bugs
#1

Reproduction Steps
Once a date is selected for a bug report, there is no way to clear it within the wizard, despite it displaying empty in some cases.

  1. Create bug report
  2. Set date for either first experienced or last experienced
  3. Clicking back and then next clears the field
  4. Submitting the report uses the date that was previously cleared
  • Notice there is no option to clear the text field once a date is chosen
  • Clearing the date manually and trying to continue returns invalid date
    Invalid

Browser Information:

  • User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.99 Safari/537.36
  • Platform Type: PC
  • Device Type: Computer

Expected Behavior
A way to clear the text field without using workarounds (listed below)

Actual Behavior

  • There is no option to clear the text field
  • Clearing it manually returns an error
  • Going back and clicking next clears it, but posts the cleared date upon submission

Workaround

  • Starting a new bug report
  • Posting the bug report then immediately editing it and removing undesired date

Issue Area: Roblox Website
Page URL: New Bug Report
Impact: Moderate
Frequency: Constantly
Date Last Experienced: 2022-02-09 00:02:00 (-05:00)

1 Like
#2

To clarify, adding a date is optional, which becomes an issue when accidentally selecting the incorrect text field.

#3

The easier workaround is just setting the field to the current date/time.

It doesn’t have to be “the objectively correct and accurate date at which this started”, it’s just as indication for engineers if you happen to know when it first started occurring. Don’t worry about putting a safe estimate here, it’s just so they can limit the investigation a bit more.

#5

This is no longer an issue as of the recent bug report wizard redesign.

#6

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