Cannot start Roblox: Failed to download or apply critical settings, HttpError: Timedout

[BusyCityGuy]

Whenever I start the Roblox app (either by clicking a play button on the website, or opening the Roblox app directly on my pc) I am met with this popup after a minute or so:

Retrying doesn’t fix the issue.

Here’s the player log:

2024-01-31T02:02:31.385Z,0.385032,91c4,6 [FLog::Output] Loading AppSettings.xml from C:\Users\admin\AppData\Local\Roblox\Versions\version-2355c01e37774010\AppSettings.xml
2024-01-31T02:02:31.387Z,0.387032,91c4,6 [FLog::Output] RobloxChannel has been set to production
2024-01-31T02:02:31.388Z,0.388032,91c4,6,Info [FLog::UpdateController] UpdateController: versionQueryUrl: https://clientsettingscdn.roblox.com/v2/client-version/WindowsPlayer
2024-01-31T02:02:31.388Z,0.388032,91c4,6,Info [FLog::UpdateController] WindowsUpdateController: updaterFullPath: C:\Users\admin\AppData\Local\Roblox\Versions\version-2355c01e37774010\RobloxPlayerInstaller.exe
2024-01-31T02:02:31.388Z,0.388032,7ce0,6,Info [FLog::UpdateController] Update thread: started with protStr 
2024-01-31T02:02:31.388Z,0.388032,7ce0,6,Info [FLog::UpdateController] Checking if updater exists at C:\Users\admin\AppData\Local\Roblox\Versions\version-2355c01e37774010\RobloxPlayerInstaller.exe. Returning true
2024-01-31T02:02:52.453Z,21.453167,7ce0,6,Error [FLog::UpdateController] Failed to access version URL https://clientsettingscdn.roblox.com/v2/client-version/WindowsPlayer, Http status code: -1
2024-01-31T02:02:52.453Z,21.453167,7ce0,6,Info [FLog::UpdateController] Update thread: isUpdateRequired FALSE
2024-01-31T02:03:31.405Z,60.405788,91c4,6 [FLog::Error] blockingFetchAndLoadSettingsFromCdn exception: HttpError: Timedout while fetching settings from https://clientsettingscdn.roblox.com/v2/settings/application/PCDesktopClient
2024-01-31T02:04:31.408Z,120.408974,91c4,6 [FLog::Error] blockingFetchAndLoadSettingsFromCdn exception: HttpError: Timedout while fetching settings from https://clientsettingscdn.roblox.com/v2/settings/application/PCDesktopClient

Notably I can visit that url (https://clientsettingscdn.roblox.com/v2/settings/application/PCDesktopClient) in my browser and it returns all the flags and settings just fine, so my internet seems to be working.

[thirdtakeonit]

Thanks for the report! We’ll investigate and follow up with updates.

[BusyCityGuy]

This issue has resolved itself today after the new update.

[BusyCityGuy]

Anecdotally, it looks like I wasn’t the only one experiencing this https://twitter.com/EvanZir/status/1753237314497634809?t=eLjthhRkhoyyf22dxdoWRA

[NotRapidV (Rapid)]

I’m having this issue.