Cannot update my game [4k CCU]

I can publish the game in Studio, everything functions as intended. In Play Solo, I am playing the new updated version of the game. If I reopen studio, it is still the correct version.

However, playing the game through the website/server, it is still stuck on an older version. This is particularly annoying as there is a bug I’ve fixed but it won’t update the real servers.

To show the issue, I added a part onto the baseplate in Studio and published the game:

image
image

In a server:

I’m not sure what to do. It’s been like this for 30 minutes!

  • Yes, it’s the right game I’m publishing to, if I click “see live error reports” in the studio output it takes me to the correct game on the create page.
  • Yes, I have published and not saved.
  • Yes, this is a new server and not an old one (I just shutdown all the servers after 20 minutes but it still won’t do anything).

Game: Obby Creator - Roblox

Hopefully this isn’t me being dumb but I’ve never had this issue in 12 years so I’m very confused haha.

2 Likes

Happened to me aswell a few months ago, the only work around I found is saving the game as a file , opening it and publishing it again , however I don’t think that would work for your game since it would create another experience , although I think you can override experiences (if not then my bad).

I hope I helped a bit.

2 Likes

It worked!!!

Saving the place as a file, opening the file and then publishing it to the place fixed this issue. No idea why or how but just glad to have it fixed.

Thank you so much!

1 Like

No problem. Glad I helped haha.

That is not the solution. You should only mark a solution in a bug report if the bug is fixed, or it wasn’t a bug in the first place.

2 Likes

This is happening to me as well. Usually I just use Publish or Publish As and it works. But since a few days ago, this sometimes happens

where some versions don’t get the “Published” checkmark and thus the live game is never updated, even though I published that version from studio and it is that version I am opening up.

Thanks for the report! We’ll follow up when there’s any update on the issue.