Can't change my start place name

[Xaoijin (Jinsu)]

Can't Change Place Name

I have tried various methods and I am sure this is something that I can not fix on my client end.

Expected behavior

It should change the start place name without any issues.

[thirdtakeonit]

Thanks for the report! I filed a ticket in our internal database.

[Bearlandonroblox]

try to go to https://create.roblox.com/dashboard/creations select your game press places click on starter place and type in the name

[PrinceTybalt]

Hi @Xaoijin ,

A couple of us have tried to reproduce this bug by opening the asset manager and trying to rename our places,. Neither of us is reproducing your bug.

Can you give us some more infomation to help us?
Maybe steps to follow beginning with opening the place in studio?

[Xaoijin (Jinsu)]

The thing is this happened during an outage, when the roblox servers suddenly went down. It was when I was changing the start place to be a different place by overwriting it with a placeholder place and then renaming it, all through the asset manager.

[Xaoijin (Jinsu)]

tried it numerous times, it will error.

[PrinceTybalt]

So are you saying that the initial error occured during an outage, and now that the outage is over, you cannot change the place name through any of the available means? Not through the asset manager and also not with the dashboard linke (https://create.roblox.com/dashboard/creations)?

Can you show us the output/error from the dashboard when you try to change the name?
Also, is the video above what happens now, or what happened during the outage?

[Xaoijin (Jinsu)]

Yep, that is the gist of it, It will just keep giving me errors.

I am pretty sure that moderation error is false, since that name is entirely fine on other places and on the experience name page.

[Xaoijin (Jinsu)]

Heres through game settings, and trying to save the name through there.

[Abcreator]

From the looks of the error message it seems that your place’s name or description is getting moderated? You mention ‘Guilded’, ‘Trello’ and ‘Discord’ in your description so I’m wondering if you perhaps got that through the filter at some point and when it is being re-filtered upon place update (IE: when you are re-naming it), the filter is now noticing that and rejecting the update.

[Xaoijin (Jinsu)]

It works now. that is so weird, Cleared the description and the name saved.