Can't fetch localization history for strings

Reproduction Steps

* Open the Creator Dashboard’s Translation Portal for a game that is partially translated by automation

  • Go through the strings that are included in the table

Device Info

User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:101.0) Gecko/20100101 Firefox/101.0
Platform Type: PC
Device Type: Computer

Expected Behavior

All entries including the ones for automatic translations will show up like they do below:


Actual Behavior

It takes a longer minute to load any history and if it times out, it’ll give a “Cannot get Translation History” error.


Issue Area: Roblox Website
Page URL:
Impact: Moderate
Frequency: Sometimes
Date First Experienced: 2022-06-25 00:06:00 (-04:00)
Date Last Experienced: 2022-06-25 00:06:00 (-04:00)


Thanks for the report ! Do you still encounter this issue ?

It still happens but sporadically, I will let you know when it keeps happening more often again.

I am constantly experiencing the same issue as of today. And it happens in any experience that I am able to translate and the language that I am translating does not matter.

Watch: 00:00-01:45 of this YouTube video I provided customer support with: translator portal issue + incorrect username spelling issue - YouTube

As customer support responded to me with:


in ticket 51548769, which made me want to cry in frustration as the response had no relevance to my issue whatsoever, I decided to report through here but as @ItsKoiske has already reported it. I thought I’d share my own experience here.

When I experience this issue, I receive warnings and errors, such as these:

Not sure if they are related to translation history fetching though, but I thought I’d share it nonetheless.

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Can you open up the Network tab in the Developer Console and refresh the page, and send a screenshot of what you’re seeing?

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Now I’m not experiencing the issue, it’s no longer constantly occuring for me, it seems as though the tables have turned.

If I experience it again, I will provide a screenshot.

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The issue has returned for me, and is rarely encountered.


   POST 500

(had the Network recording/scanning/capturing before I began recording the video, I was waiting exactly for this moment)

This error was received from experience ID 1883946012. The experience has 303 strings according to the latest Translator Contributions Report.

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