Can't fetch localization history for strings

Bug Reports Website Bugs
#1

Reproduction Steps

* Open the Creator Dashboard’s Translation Portal for a game that is partially translated by automation

  • Go through the strings that are included in the table

Device Info

User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:101.0) Gecko/20100101 Firefox/101.0
Platform Type: PC
Device Type: Computer

Expected Behavior

All entries including the ones for automatic translations will show up like they do below:

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Actual Behavior

It takes a longer minute to load any history and if it times out, it’ll give a “Cannot get Translation History” error.

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firefox_pvc7DH0Z2g

Issue Area: Roblox Website
Page URL: https://create.roblox.com/creations/experiences/2092410051/localization/translation?activeTab=strings&activeLocaleCode=pl_pl
Impact: Moderate
Frequency: Sometimes
Date First Experienced: 2022-06-25 00:06:00 (-04:00)
Date Last Experienced: 2022-06-25 00:06:00 (-04:00)

2 Likes
#2

Thanks for the report ! Do you still encounter this issue ?

#3

It still happens but sporadically, I will let you know when it keeps happening more often again.

#4

I am constantly experiencing the same issue as of today. And it happens in any experience that I am able to translate and the language that I am translating does not matter.

Watch: 00:00-01:45 of this YouTube video I provided customer support with: create.roblox.com translator portal issue + incorrect username spelling issue - YouTube

As customer support responded to me with:

this

Screenshot (1101)
Screenshot (1101)1046×635 323 KB

in ticket 51548769, which made me want to cry in frustration as the response had no relevance to my issue whatsoever, I decided to report through here but as @ItsKoiske has already reported it. I thought I’d share my own experience here.

When I experience this issue, I receive warnings and errors, such as these:

Screenshot (1102)
Screenshot (1102)1920×781 130 KB

Not sure if they are related to translation history fetching though, but I thought I’d share it nonetheless.

1 Like
#5

Can you open up the Network tab in the Developer Console and refresh the page, and send a screenshot of what you’re seeing?

1 Like
#6

Now I’m not experiencing the issue, it’s no longer constantly occuring for me, it seems as though the tables have turned.

If I experience it again, I will provide a screenshot.

1 Like
#7

The issue has returned for me, and is rarely encountered.

runtime.js:107

   POST https://localizationtables.roblox.com/v1/localization-table/tables/95caa84e-54e8-40b3-84d0-0b99c6fa2c0b/entries/translation-history?gameId=1883946012 500

(had the Network recording/scanning/capturing before I began recording the video, I was waiting exactly for this moment)

This error was received from experience ID 1883946012. The experience has 303 strings according to the latest Translator Contributions Report.

1 Like