Cant go through parts when holding a tool

hey there, to put it simple take a look at the screenshot. if i try to walk further then that it’ll just push me to the sides, its like an invisible barrier but there isnt a barrier
Screenshot 2022-04-05 221926

Check tool collision, disable CanCollide from all its parts when taken, if it must collide with some objects, use Collision Filtering.

thats what i done but it didnt do anything

Well, it seems to be a bug with the player’s arm, do the same thing but for the arm.

Are they massless, that’s one of the issues we were having with our tools one time

nope, they aren’t massless (30 words)

mind explaining what you mean?

Have you tried setting them to massless?

Also they mean make the players arm no collide aswell

nope, ill try that out and tell you how it goes!

In the Properties of each Part of the Tool you will see a checkbox for Massless. If it isn’t checked for tools then the mass of the tool can mess with a player’s movements.

What is the size of the tool? I mean the actual Parts, not the meshes or other components. You may want to test the game and check to make sure ALL of the Tool Parts are Massless and CanCollide off when you are playing.
When you check don’t look in the Players section of the Explorer window, go into your character in the game and find the tool there to see the Properties.

Using a script, my player’s hand got collision

Normally, it doesn’t have a collision, maybe there is a script or a configuration that does the same thing, besides, it can also be with the hitbox of the object.

setting them to massless didnt work

if (hit.name == "Cup_Hitbox") and hit.Parent.Name == "Cup" then

well, i found this

Does your script make your hands CanCollide true?

You can go into the Studio Settings tab and select the Physics tool then click the checkbox next to “Show Collisions”. this will show red spheres wherever 2 parts collide. It may help to show you where the collision is taking place.