bg9
(bg9)
June 1, 2024, 5:03pm
#1
I can’t load DevProducts for both of my games even though they do exist, whether it’s in studio, game, or the Creator Hub.
This is working in my production build, but not the two development builds I am using, but everything is published and it was working before.
game:GetService(“MarketplaceService”):GetDeveloperProductsAsync():GetCurrentPage()
Studio:
Creator Hub:
However in the Network tab I see that the products for Creator Hub are returned correctly from the API:
https://apis.roblox.com/developer-products/v1/universes/UNIVERSE_ID/developerproducts?pageNumber=1&pageSize=50
Game links:
This issue has been happening for a few days now, making the tester and developer builds of my game unplayable.
Production game works as expected: The Vampire Legacies 2 BETA - Roblox
stable: https://apis.roblox.com/developer-products/v1/developer-products/list?page=1&universeId=3304780288 → internal server error
production game: https://apis.roblox.com/developer-products/v1/developer-products/list?page=1&universeId=3837114739 → works as expected
5 Likes
DataSigh
(DataSigh)
June 1, 2024, 9:05pm
#2
Hey it’s failing for my game too
3 Likes
Failing for our game also. Needs to be fixed ASAP.
2 Likes
Thanks for the report! We’ll follow up when we have an update for you.
2 Likes
@DataSigh @SlRKnighty
A proper fix is being rolled out for this now (presuming it’s the same issue as the one below) - was posted in another report of the same issue:
Hi - i’m pushing out a short term fix to unblock this page. This is because at some point, a developer product was created and a subsequent call to create the economy product (a separate entity) failed. Because these operations aren’t atomic, your game is left in a state where some dev products don’t have corresponding economy products.
I am pushing a fix to filter out these faulty products so this page loads correctly. However, this comes with the caveat that the names used by the faulty dev p…
1 Like
DataSigh
(DataSigh)
June 21, 2024, 9:56pm
#6
Yeah it looks like the same issue. Devproducts are just failing to load. We implemented a temporary solution by manually adding the devproduct ids to our file but would be nice if it was fixed lol
1 Like