Can't load DevProducts & MarketPlaceService GetDeveloperProductsAsync Failing

Bug Reports Cloud Services Bugs
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#1

I can’t load DevProducts for both of my games even though they do exist, whether it’s in studio, game, or the Creator Hub.

This is working in my production build, but not the two development builds I am using, but everything is published and it was working before.

game:GetService(“MarketplaceService”):GetDeveloperProductsAsync():GetCurrentPage()

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image811×114 63.2 KB

Studio:

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image1920×711 205 KB

Creator Hub:

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image849×532 28.8 KB

However in the Network tab I see that the products for Creator Hub are returned correctly from the API:

https://apis.roblox.com/developer-products/v1/universes/UNIVERSE_ID/developerproducts?pageNumber=1&pageSize=50

Game links:

This issue has been happening for a few days now, making the tester and developer builds of my game unplayable.

Production game works as expected: The Vampire Legacies 2 BETA - Roblox

stable: https://apis.roblox.com/developer-products/v1/developer-products/list?page=1&universeId=3304780288 → internal server error

production game: https://apis.roblox.com/developer-products/v1/developer-products/list?page=1&universeId=3837114739 → works as expected

5 Likes
#2

Hey it’s failing for my game too

3 Likes
#3

Failing for our game also. Needs to be fixed ASAP.

2 Likes
#4

Thanks for the report! We’ll follow up when we have an update for you.

2 Likes
#5

@DataSigh @SlRKnighty

A proper fix is being rolled out for this now (presuming it’s the same issue as the one below) - was posted in another report of the same issue:

1 Like
#6

Yeah it looks like the same issue. Devproducts are just failing to load. We implemented a temporary solution by manually adding the devproduct ids to our file but would be nice if it was fixed lol

1 Like