Can't Open Permissions Tab in Game Settings

[Reditect]

I’m trying to do stuff with teleporting players to a place for the game jam that’s happening right now, but to do that, I need to see if third-party teleports is enabled.

I go to the Game settings in studio, then permissions and this happens:

There’s an error in the Console:

Failed builtin_GameSettings.rbxm.GameSettingsPlugin.Src.Controllers.GroupMetadataController:55: attempt to index nil with 'userId'

Note that I’m in a Group/Community with other devs, and I’m not the Owner of the Community. I’m not sure what permissions I have and don’t, or what I’d need for me to access the Permissions tab, but the stuff in console makes this look like a bug past that.

The owner of the group (@Rothisk) tried to open the creator hub to look at the perms, which we don’t know what button would fix it tbh, but it also takes forever to load, which I guess is a whole other thing.

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system info:

• os: Windows 11
• CPU: AMD Ryzen 7 4700U with Radeon Graphics
• Memory: 8GB
• GPU: AMD Radeon Graphics

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I provide a studio file of the game we’re working on, if that helps, in the Private Message associated with this bug report.

Expected behavior

The studio UI should tell me if I need a permission I don’t have, or the console at the least, if that’s the problem. If it’s not, then having the Permissions window in the Game settings in studio opening correctly.

A private message is associated with this bug report

[XMLcard]

I’m not the most expert person about robloxia problems, but I think the best option is to reinstall robloxia studio.

If it doesn’t work, you can still try to enable teleporation for da game by using the browser (Yaani Roblox Creator Dashboard)

Creator Dashboard

Now Epic crab dance music

[XMLcard]

New SUSpect Report!!!!!!3112423 Yeah. I picked the whole features for this EPIC TITLE

Couple minutes later, after the last reply:

Ok, man, there is an expert scripter called Gemini, has an answer… It’s kinda.. kinda sad:

Sigma Quotes by Gemini

“You can’t fix this bug yourself. It’s an issue that needs to be resolved by the Roblox development team.”

Those were the last words of the expert scripter.

[butterthebig]

Is the group owner seeing the same result or just non-owners?

[Reditect]

I’m pretty sure he’s asleep at the moment, but I asked him on Discord to reply here when he can. Likely tomorrow

[Reditect]

I wouldn’t want to risk accidentally updating the project and disqualifying the gamejam submission by poking around. That said, yesterday, I could open the creator hub and update various things there, like whether the game was public, if that helps.

[butterthebig]

Can you add a log to the private thread after trying to open the permissions? Might be more info there as to the error than the console. And did you hear back if the community owner was also affected?

[Reditect]

Hi, sorry for taking so long to respond. Opening the project’s Game Settings Permissions Tab for me now works.

I didn’t hear if the community owner was affected, but I also didn’t press. I doubt he was impacted though.

I don’t have a studio log from when the issue happened 8/13/2025 IIRC, but I do have a crash dump from then. The file is too big though for normal devforum uploading. should I put it here? Logs / crash dumps / other bug files - Developer Forum | Roblox

[butterthebig]

Hi, going to close this out - not much we can do without a log showing what’s going on with this. If you get locked out again, please reopen or file another ticket.