Reproduction Steps
I’m posting both of my issues because they are probably relevant.
First issue:
Type one my UGCs names on the avatar shop. For example:
(“Red Mimic Book”)
(“Blue Mimic Book”)
(“Purple Mimic Book”)
and try to find it.
Second issue:
Buy my UGC and wear it or find someone that wears it and try to look at their avatar.
Expected Behavior
First issue:
If you typed one of my UGCs names on the avatar shop you should be able to see it as the first result.
Second issue:
If you wore my UGC, you should be able to see your avatar without a problem. It shouldn’t be blank.
Actual Behavior
First issue:
When I type my UGCs names on the avatar shop, I can’t see any of them even when I scroll way down.
This is happening with all my 3 UGCs so the problem might even be with my account.
Screenshot about the issue:
(3/3 Related words found when I pressed CTRL + F and typed “Red Mimic Book”. And there isn’t anything on avatar shop)
Second issue:
When I or someone else that purchased my UGCs wears it, their avatar becomes blank. This is happening with all my 3 UGCs so the problem might even be with my account.
Screenshot about the issue:
(Red Circled UGC is my UGC called (“Red Mimic Book”) and this profile is a random persons that purchased my UGC. We can’t see their
avatar. It’s blank. You can check their profile if still wearing.)
Issue Area: Catalog Assets
Issue Type: Other
Impact: High
Frequency: Constantly
Date First Experienced: 2022-09-21 16:09:00 (+03:00)