Can't submit dump files

Forum Help Forum Bugs
1

Uploads tend to halt around the 55% mark on a 13mb file and minutes later it throws back an error on both bug reports step 2 page and bug-files page.

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image1515×406 19 KB

Above: Uploaded to 50% and progress stops on bug-files page (doesn’t always occur at 50%)

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image1614×872 57.8 KB

Above: Error on bug-files page

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image1452×829 47.3 KB

Above: Error on bug-reports step 2 page

What I hope this is, is not the results of my poor internet (<1mbps upload speed)

Expected behavior

I’d expect my files to continue uploading for as long as they need to take.

Page URL: <Logs / crash dumps / other bug files - Developer Forum | Roblox, Developer Forum | Roblox>

1 Like
2

Hi thanks from reporting. There is a 10mb cap on file size. please let us know if you still experience this issue on smaller file size.

3

This may explain my issue however how am I expected submit dump files in this case? 13mb is the lowest file size (being crash reports) whilst crash dumps from task manager are upwards of 2.1gb.

4

Have you tried compressing the file with 7-Zip or WinRar? That should lower the file size by a bit, at least.

5

Had a look at this just now. Great suggestion for small files (like the mentioned 13mb one) but not for something as large as 2gb, which has compressed to around 500mb.