Can't take a ROBLOX Limited off-sale if you do not have Premium

Last month, I noticed that items remained on sale when my Premium subscription ran out (before I manually renewed it). I didn’t think much of it however it seems to be happening again. Limiteds that I put on sale while I had Premium remained on sale. I cannot take them off sale, and upon further inspection, the error message seems to be “Insufficient permissions.”

Item it is happening on: Spec Gamma Biograft Energy Sword - Roblox


Expected behavior

All Limiteds should go off-sale when Premium expires however it isn’t the case for me, I am unsure if this is happening to anyone else.

8 Likes

My premium subscription expired on the 7th, and the issue is still ongoing. I would greatly appreciate any attention to this matter when possible.

I will be away in a few days for a certain period of time and won’t be able to provide any additional information during that time, which is why I am bumping this now.

2 Likes

Hey, I am having this issue too. Did you manage to find a solution?

Thank you for the report! We have assigned this to our team for review.

2 Likes

Unfortunately I have not, however I am sure that contacting support could lead somewhere helpful.

The item I had hyperlinked as an example sold 17 days ago. I did not have premium when it sold but it doesn’t seem to have affected the sale process since I got the right amount of ROBUX after fees. I just wish I could’ve put it off-sale.

3 Likes

We’re happy to share that this bug has been fixed! Please verify on your end, and if you face any lingering problems, don’t hesitate to reach out.

6 Likes

Hi, I still cannot take my items offsale and they remain onsale even though I do not have Premium

1 Like