Hello, my friend and I have a group for developing our own project. Everything works fine except that I can’t upload an asset on behalf of this group.
I own all rights of the group, I am the admin.
When I go to the group panel where all assets should be visible, I see an empty list. But the assets exist and that’s a fact.
Videos:
Roblox works for me, all experiences, Studio places works. All Studio functions work except publishing on behalf of the group. If I publish an asset under my own account, there are no errors.
This also manifests itself on the Roblox website. I can see my assets without problems, and also publish them from the studio on my behalf. But everything changes when I go to the developer group. There, the list of assets does not load for me, although it should be. Well, I also cannot publish to the group because of the 403 error.
Try to:
- Rebooting and reinstalling the program does not help, I cleared the cache of Studio, Roblox, cleared cookies of all possible browsers.
- I use Google Chrome, as I wrote above. Without add-ons. There is an error.
- Google Chrome has standard protection
- I have a wired connection. With Wi-Fi error exists 403 when I try to publish asset from group
- When deleting Roblox and Studio, all folders in Appdata are not deleted and not cleared, they must be cleared manually. After cleaning and reinstalling Roblox, the error remains.
- There is no antivirus on the computer except for Windows Firewall, which is disabled.
- All ports are working properly.
- I start a Virtual Machine, install Roblox and have the same problem.
- Create other account, gave all rights to new account and save 403 error.
I texts with Roblox support for 2 weeks, they responded once every 48 hours, and in the end they completely forgot who I was and what my problem was. They sent me the FAQ of the marketplace and accessories, which I never mentioned at all.
No one has responded to me for more than 48 hours.
Thanks for helping.