I can’t seem to upload my Roblox Trailer into my game thumbnail… It just shows this instead:
I was wondering if someone could help me figure this out, because there is absolutely nothing wrong with the video, or its youtube settings preventing anyone from seeing it. I have tried reposting the video in a different format but nothing seemed to help, I am now stuck in this page for hours and it still doesn’t show up in the thumbnail, I am not sure if this is some type of moderation action on the video whatsoever there is nothing wrong with it.
I hope that someone can help me figure this out because I am in desperate need of posting the trailer for my community.
Update: Apparently I am able to see the video in my game thumbnail on the Roblox mobile App on IOS, although I have tried seeing it on 3 different browsers but it doesn’t seem able to be showing for any PC users.