Can't View Group Sponsored Ads

Reproduction Steps

The new creator portal doesn’t allow users to view Sponsored Ad campaigns from any source other than their own account.
For example, here I have set the “Creator” drop down option to my group:

Expected Behavior

I expect when I click the “Sponsored Ads” option on this page to be taken to the ad campaigns running for this group.

Actual Behavior

When I click on “Sponsored Ads” no matter what Creator is selected, it will always take me to ad campaigns for games on my profile specifically. Now that the “Create” button on the website directs to this new broken portal, users can no longer view ad campaigns for groups.


No workaround anymore, everything is just broken.

Issue Area: Roblox Website
Page URL:
Impact: Very High
Frequency: Constantly
Date First Experienced: 2023-01-23 00:01:00 (-05:00)
Date Last Experienced: 2023-01-23 00:01:00 (-05:00)

1 Like

Hey! Thanks for flagging this - raised with the team and we’re in the process of solving it.


Just posting an update, it seems to be fixed now :slight_smile:

1 Like

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