Captcha generates multiple correct answers, impossible to solve

Bug Reports Roblox Application and Website Bugs
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#1

The captcha seems to generate multiple correct answers, which leads to failing the captcha and not being able to sign in. Both images have the same contents, except they’re at a different angle, and personally I couldn’t find a way to distinguish the correct image.
Example:

image
image804×400 35.8 KB

image
image807×397 36.6 KB

System Information: Intel Core i7-9700K, NVIDIA GeForce RTX 2070

Browser Information: Chrome

Expected behavior

If this behavior is intended, it should make it clear to the user what they need to do.

1 Like
#2

As a temp solution, if you have a VPN on, try turning it off.

#3

Sadly I’m not using a VPN but thanks for the suggestion

2 Likes
#4

Thanks for the report! We’ll follow up when we have an update for you.

#5

Could you please let me know what is the username of the account that ran into this problem and approximately when did the issue occur?