Casilo Hotels | Official Handbook


ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤIntroduction
In this thread you’ll find all information regarding Casilo Hotels. This includes guides, our session schedule, paramount information and so on. Before going on from there, we’d like to give you some general basic information about our hotel.

ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤWhat is Casilo?
Casilo Hotels is a new hotel founded on April 7th of 2021 and founded by ezotixvibez and Convaryz. We strive to ensure satisfaction for our guests at all times along with our staff allowing these guests the enjoyable moments with their diligent working ethic. We guarantee you a satisfied stay, professional staff and more.


ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤCommencement
You’ll now be shown all information regarding our hotel, any further concerns or questions about this guide can be directed to a member from our High-Rank-Team.


Affiliation Information

Want to form a partnership with our industry? We’re delighted to hear so! However, before both our industries can be partnered we have some requirements your group must abide with, if you’re not willing to abide with any requirements given to you or rules from our hotel, an alliance may not be right for both our groups. However, if you will abide with our rules then continue reading into this topic.

  • Must have a clean reputation with Casilo.
  • Must be willing to announce MOST or ALL of our events.
  • Staff must be professional and act professional towards our group.
  • Group must be active and engaged.
  • (Group Members/Communications Sever Members) is currently Irresolute.
  • Must be an industry (Army, troll or raid groups will not be accepted.)

Within a week or 2 from submitting an application you’ll then be contacted by either a Board of Directors+, exoticc#1000 or Conar#0978.
Within a day or two from your application being submitted your group games, sessions and assets will then be reviewed by our High-Rank-Team going through (7) stages, group must pass all of them to become an alliance with Casilo.
An application will have to be sent through our google form which can be located in our communications server or can be directed to a Shift Manager+.

COMMUNICATION QUESTIONS
[1] - What Is your Roblox Username?
[2] - What rank do you withhold within this group?
[3] - Provide a Roblox Group Link of your group.
[4] - Please provide a link to your industries communications server.

MAIN QUESTIONS
[5] - How many members does your Roblox group have?
[6] - Why does your group want to form an alliance with Casilo?
[7] - Does your group actively host events and sessions? If so, list some previous events.
[8] - What’s some goal(s) your group posses(s) for the future?
[9] - How does your group plan on keeping a strong relationship?
[10] - Does your group have any past drama? If so list what happened (MR/HR suspension/demotion/blacklist)

AGREEMENTS
Does your group understand you must announce our events? (Y/N)
Does your group abide with our rules and guidelines? (Y/N)
Do you understand it can take up to 14 days for an application status response? (Y/N)
Do you have any questions? (If so, list them.)

After sending that to a Shift Manager+ a review of the application will go around then an inspection of Group assets will.

Rank Information

Here you’ll find all ranks from Hotel Guests to Founder duties and what should be done whilst working at the hotel.

LOW RANKS

  • Hotel Guest (New member of the group)
  • Suspended (Staff/MR/HR removed from their position for a period of time.)
  • Awaiting Training (Finished/Passed interviews or an application; to attend trainings to receive an official rank.)
  • Allied Representative (Rank restricted to those who represent one of our alliances group.)
  • Honorable Member (Former HR or contributor to the hotel.)
  • Room Service (To clean guests rooms and answer any concerns guest(s) may have.)
  • Barista (To serve guests food and drinks when requested.)
  • Security (Protector of the Hotel; to ensure a safe stay for our guests.)
  • Receptionist (To give check guests in and out of rooms.)

MIDDLE RANKS

  • Head of Services (Hard working room services and baristas, to instruct those positions to work and kick any offenders from the hotel.)
  • Head of Security (Hard working securities, to instruct those positions to a job; to kick offenders from the hotel.)
  • Head of Receptionist (Hard working receptionists, to instruct those positions to a job; to kick offenders from the hotel.)
  • Management (Dedicated hard working heads; to help out at trainings.)
  • Supervisor (Hard working middle ranks; to host sessions from time-to-time.)

HIGH RANKS

  • Shift Manager (Best working middle ranks; to make sure everyone is on task at all times.)
  • General Manager (Dedicated workers of the hotel.)
  • Board of Director (Best workers at the hotel.)

OWNERS

  • Co - Founder (Rank reserved for Convaryz.)
  • Founder (Rank reserved for ezotixvibez.)
Support Roles

Ranks from Management+ are the main support team of our hotel; to answer any questions in our communications server along with in-game.

Ban Appeals Information

We understand it can be frustrating getting banned from our games at Casilo and you feel you’ve did nothing or your ban should simply be revoked, that’s why we allow you to submit a Ban Appeal, what this does is whenever you’ve got a moderation status on your account from Casilo and you want to remove it, you submit an appeal.

However; do keep in mind some offenses committed are non-appeal-worthy which intends you can’t appeal for whatever you did.

Ban Appeals can be directed to a Supervisor+ or can be filled out on our Appeal Database; if you’d like to direct it to a Supervisor you’d have to include the answers to the following questions;

[1] What type of appeal is this for? (Hotel, Interview/Training Center or Discord appeal.)
[2] What’s your Roblox username?
[3] When were you banned? (MM,DD,YY)
[4] Why were you banned?
[5] Why should your ban be revoked?

Before appealing be sure it’s been at least 3 weeks from your ban and you’re being honest within your responses.

Code of Conduct

Casilo Hotels | Code of Conduct

Important Trello Information

Session Schedule
Operations Board


All of our social links can be located on our communications server which can be found if you’re 13+ on our Roblox Group.

We appreciate you reading to the end of this handbook to know more information about our establishment. We hope to see you on our staff team sometime!

LAST UPDATED:

5/2/21

  • Approved by the Casilo Hotels Administration Team.

:happy4:

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