No catalog item will load information such as the price, name, and if it is actually available for purchase.
This is what I’ve found:
- Avatar page fails
- Inventory fails
- Catalog fails
- Group store fails
- Trading loads
- Transactions load
Reproduction steps:
- Go to a hat (example)
- Attempt to view information on the asset
- Then realize that the entire catalog is not loading (video)
- And now realize your inventory never loads either (video)
This happens on any account of mine, as well as with all extensions, adblockers, security, etc, disabled.
Google Chrome: https://gyazo.com/ce9a9f48dda1903f4478a0e01502c019.mp4
Opera GX (extensions): https://gyazo.com/eb1b1adc3e8be30ada1a9720ded76e77.mp4
Opera GX (all disabled): https://gyazo.com/0a43ff419364f6bf3a438b491a1500b1.mp4
Expected behavior:
The asset name, seller, cost, and other data should load fairly quickly.
And yes, the catalog and inventory should load as normal.
Actual behavior:
Only the comments load. Reseller and price history data may load when specially told to retry. I can confirm that this happens on Roblox Limiteds, UGC Limiteds, and other basic roblox items. No slots or even categories on inventory load, and the catalog is stuck loading any asset.
Information:
These errors occur when loading an asset page.
Opera GX: (edit: removed extension error from image)
Google Chrome:
When retrying loading for reseller and price history data:
Other images:
(this group is for sure selling clothes):
(when you have access to make items):
(information loads on create.roblox.com):
(the issue does NOT OCCUR on another computer):
First occured: 4/11/2023 6:32 PM (EST)
Last occured: 4/12/2023 3:37 (EST)
Issue Area: Catalog assets, Inventory, Avatar editor, Group store
Issue Type: Loading
Impact: High
Frequency: 100%
Specs:
- Windows 11
- 32 GB RAM
- Ethernet
I can provide more information if needed!
