Certain catalog items redirect to avatar shop

Going to the link for the item redirects to https://www.roblox.com/catalog

https://www.roblox.com/catalog/4811755352/The-7th-Annual-Bloxy-Award

Happens to 100% of users who I know that have tried to access the page, seems like a setting internally is toggled off for users to be able to access the page, presumably to hide items before they’re shown to users and it was forgotten to be toggled when the item was made public, since this has been happening since the day it was uploaded to Roblox.

16 Likes

This redirect happens to a lot of items when they haven’t been ‘published’ to the catalog yet. I’m not sure of the inner workings, but the July 2019 Walmart card item Watermelon Fedora does this, as well as most of the prizes for the Star Wars creator challenge. Ideally staff should either turn off whatever check there is to redirect the user, or have it lead to an error page instead.

1 Like

That happen to another items, not only Bloxy Award! Like the items that you get from promo codes.

Fixed for this item :roblox_light::trophy:

6 Likes

And also for the watermelon fedora :watermelon::tophat: The star wars creator challenge items seem fine to me, but if there any other items like this please post them here and we’ll follow up if it’s in a bad state.

3 Likes

I don’t know,
because it worked for me.

Thank you. Here’s a few more, but I’m sure this isn’t all of them:
Saturn Ring Hat
Scrap Metal Hat
Supernova Pauldrons
Rover the Astro-Pup
Scrapper’s Backpack

3 Likes

BitwiseAndrea, the new promo code item known as Teal Techno Rabbit Headphones is redirecting to the avatar shop aswell.
When I click on the link it just redirects the the catalog.
Item link:

DevForum topic about this: Teal Techno Rabbit Headphones redirects to the catalog

Thanks!

2 Likes

Here’s another redirect item: Roblox Tilt Baseball Cap

Hello BitwiseAndrea, :wave:

The new promocode item ‘Gnarly Triangle Headphones’ also redirects to the Avatar Shop.

2 Likes

Hello, everyone! I redeemed recently a new code for the Teal Techno Rabbit Headphones item. In case you don’t know, the code is TOYRUHEADPHONES2020. However, a bug appeared.

Steps to reproduce

  1. Redeem the promocode in case you haven’t yet.
  2. Go to your inventory.
  3. Click the item.

Sorry for not providing a video, the uploading process is insanely slow for an 8-seconds video.

I am redirected here:


Device info

Browser: Opera GX
OS: Windows 10 Home 1909 18363.836
Device: Dell Inspiron 15 3000

Thanks for reading my post!

Edit: Thanks to PeteyK473 for the link, but it still redirects me to the catalog, rip.

1 Like

Link to the item:
https://www.roblox.com/catalog/4772997581/Teal-Techno-Rabbit-Headphones

cc @BitwiseAndrea since she expressed interest in being tagged in these in my other bug report.

6 Likes

Yeah, I saw bug reports for other items. However, the problem is that I can’t reach the item page through my inventory. By the way, thanks for the link. I wanted it to download the item picture.

Edit: I also reach the catalog page even with the link you provided.

1 Like

Yeah same like these item
image

Can you provide the links to those as well? i know they redirect but we need the IDs present in the urls to investigate.

4 Likes

4504380371 For the Astro-Pup.
4504382927 For the Supernova-Pauldrons.

All three items discussed in this thread are no longer redirecting to catalog :tada:

Thank you for the reports! If you see any more of these, please follow up in this thread.

7 Likes

This always happens to me. I am not sure why but it is weird.d

1 Like

Hello, @BitwiseAndrea there a new promocode that gives other headphones. It redirects to the catalog too.

3 Likes

On July 12 at around 10:30 AM, I was looking through my accessories, and I clicked the link for the page about the Gnarly Triangle Headphones. However, Instead of being sent to the page about it, I was redirected to the Catalog page. I’ve tried disabling my extensions and changed browsers, but the problem still persists.

Videos

This is a video of the said bug in Firefox (With extensions disabled)

This is another video of the bug but in Microsoft Edge (Chromium)

Browser Specs

Browser 1: Firefox 78.0.2 (x64 en-US) with these extensions: uBlock Origin, HTTPS Everywhere, Decentraleyes, and Cookie Autodelete

Browser 2: Microsoft Edge (Chromium Based) Version 83.0.478.61 (Official build) (64-bit) with no extensions

Both browsers are for Windows 10

In Order to reproduce this bug, you have to click on a link to the page about the Gnarly Triangle Headphones, such as this one: Gnarly Triangle Headphones - Roblox