Navigate to your Inventory on the Roblox site, mobile app or desktop app. Once you have done that navigate to any of the following categories.
Animations
Audio
Decals
Meshes
Models
At the time of writing I have only experienced it on those categories above. I have tested it several times on every other category but they all load without issue.
Expected Behavior
I expect everything that I have uploaded or own in the respective categories to load for my viewing and so I can select them if need be.
Actual Behavior
Sometimes but not everytime, the inventory of the category selected will not load and will instead display text that simply says
You don’t have items in this category. Try using the library to find new items.
On the creator dashboard any Audio that I own is not displayed. However everything else is.
Workaround
You can either use the creator dashboard to view all your development items without issue (with exception of Audio). Or refresh the page or select a new category and return until it eventually loads.
Roblox Staff this is really painstaking and makes development overly complicated. Why is it that we are forced to use a dashboard with its pagination broken for certain catalog items. For animations it’s not loading half the time where going to the next page just shows the previous page number and no content at all.
This is a poor implementation with a ridiculously low row count (only 9 items listed for animations; not even 10 at a time) and no query parameters to even jump to a page or move past poor web development. I’d test this on another browser other than Mozilla Firefox, but apparently your login for multi-factor on new devices is broken too and just sits and spins when I attempt to use Microsoft Edge or Google Chrome. It can’t even email a one-time code.
I’m jumping through hoops just to get my animation IDs and edit their names. How do you expect big projects with hundreds of animation assets to manage with this poor implementation?
Slightly off-topic: My login issues preventing testing on other browsers was tracked back to a poor implementation of location checks by Roblox when you have 2-factor enabled. I’m on a VPN because I’m using a public network and going through a high bandwidth endpoint only 1 state away, but since I’m not in the same location as my secondary mobile device when using the bar-code method it fails with that error even when the code entered matches. Yet I’m logged in to Studio and website from default browser fine on same laptop, but can’t use other browsers because I’m on VPN? Again, unnecessary barriers for development teams. VPNs are a necessity for many and this unadvertised feature without a means to effectively turn off while having a secure account can break productivity (case in point, I can’t change browsers to find animations I need for configuring in-game)
Back on-topic: Now that I can at least login on other browsers while VPN is off for simultaneously exposing my laptop and traffic to others on this public network, I can see that Google Chrome and Microsoft Edge tend to work much better with this poor pagination implementation, while Mozilla FireFox consistently fails to get past page 5 and when it breaks I can’t even get page 1 to list animations until I choose a different navigation item and come back to Development items. Please work to address the website so it can work with most common browsers. Microsoft Edge is too intrusive, Google Chrome has become the same and quite bloated. Mozilla Firefox is safe and secure and has been around since before Chrome, let’s continue to support mainstream quality browsers please.
