Character Rendering Issues

Appearance is being changed using the HumanoidDescription system.

Reproduction Steps
Character renders incorrectly, it looks like some accessory textures/shirts/pants overlap with other mesh parts.

I am unsure how to consistently reproduce this, however I have seen it happen multiple times on Twilight Daycare. I have not confirmed if it happens in other games.

It happened on my PC (Windows 11), as well as on the devices of various players in our game (mostly mobile devices I believe).

Expected Behavior
The character should be rendered normally, shirts/pants/other textures should not leak onto other limbs of the character.

Actual Behavior

Workaround
Changing the HumanoidDescription again fixes the issue but can possibly still break again sometime later.

Issue Area: Engine
Issue Type: Display
Impact: High
Frequency: Sometimes
Date First Experienced: 2022-02-04 21:02:00 (-08:00)
Date Last Experienced: 2022-02-05 00:02:00 (-08:00)

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Hello,

Thank you for reporting this issue! We are looking into this. If you do find any more information that could be helpful to track it down (in particular how to reproduce, because I have not been able to yet), please add it to the ticket.

I will keep this thread updated with any findings on our end.

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Thanks for the reply!

I’m unsure what has changed, but I haven’t seen the problem since Feb. 5. I’m certain it was unrelated to the game’s codebase as the bug appeared before any changes made to the codebase went live and I wouldn’t even be sure how to do something like this or if it’s possible to begin with from Luau haha.

I’ll post here again if the problem comes back up again and hopefully, I can figure out how to reproduce it.

Thank you for the update! Good to see the issue is no longer occurring. And yes if you do see it again, please let us know.

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