Chat Notifications Appearing With Chat Open

Bug Reports Roblox Application and Website Bugs
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#1

I have no idea if this has been reported already, please let me know. This is my first bug report.

Anyways, this bug is pretty simple. The game appears to think i have chat closed (it is showing me ping notifications, i believe the icon should be brightened aswell) when i clearly have it open. Clicking the icon again does not hide the ping icon. This happens in other experiences aswell.
image

Expected behavior

Notification alerts should not appear on the icon when chat is already open. I should also be able to close chat.

3 Likes
#2

To add onto this, the chat cannot be closed. Clicking the icon does nothing.

#3

Update: I’m currently playing Jailbreak and this issue does not occur. It could occur randomly, or it could be the specific game the screenshot was taken in.

#4

That could be an issue with the chat connecting to the topbar. The LegacyChat uses PlayerGui:SetCore() to connect to the topbar. If this fails, it will throw an error in the developer console. Do you see anything?

function SetCoreGuiChatConnections(containerTable)
	local tries = 0
	while tries < MAX_COREGUI_CONNECTION_ATTEMPTS do
		tries = tries + 1
		local success, ret = pcall(function() StarterGui:SetCore("CoreGuiChatConnections", containerTable) end)
		if success then
			break
		end
		if not success and tries == MAX_COREGUI_CONNECTION_ATTEMPTS then
			error("Error calling SetCore CoreGuiChatConnections: " .. ret)
		end
		task.wait()
	end
end
1 Like
#5

I think it’s just an on and off bug. I rejoined the experience the screenshot was taken in and the bug did not occur. No errors in output when toggling chat.

Edit: But yes, it could be a classic chat bug.

1 Like
#6

Topbar connection can be like that, I don’t know why it can error though

An error is thrown if it fails to connect to the topbar, which will happen pretty much as you join the game

#7

This is indeed a bug with LegacyChatService and CoreGuiChatConnections. This will not be fixed since LegacyChatService is going to be removed soon.

1 Like
#8