Chicken Express Cooking Guide

Chicken Express Cooking Guide

"Eat, Drink, Enjoy."

Congratulations on achieving the rank, chef ! Being a chef means new responsibilities! Therefore, you have now gained access to the kitchen. Your job as a cook will now be to cook delicious meals! You are to ensure every meal satisfies each and every customer!

If you have any inquiries/concerns, you are more than welcome to refer to an MR+ or a fellow cook to assist you!

Introductions

This section will contain the greetings we have in Chicken Express and an example for each role. We ask that you use the base plate we set, but you’re free to customize it up to your liking!

Every staff member, when taking orders from a customer or serving food to a customer is required to use a greeting when working.

For cashiers, a simple introduction such as, “Hello! Welcome to Chicken Express! My name is [name]! How can I help you today” is sufficient.

For chefs, an introduction such as, “Hello! My name is [name], the chef that prepared your order. If you have any questions or think your order is incorrect, please let a cashier know.” is sufficient.

This is only a base plate that our management team has made and you’re free to customize it as long as it is appropriate and fits the guidelines we require for introductions.

Procedures

We have certain procedures that we require to be followed here at Chicken Express. This section will explain the procedures and how our systems operates. This is a greatly encouraged section to read in case you didn’t get quite understanding during the demonstrations.

Due to the current ordering system, customers are able to either order from a cashier or order from their seats.

To claim an order, go inside one of the computers in the kitchen, and click on an order to claim it. Please make sure everyone is taking turns when taking orders.

How do you hand the meal to the customer once it’s prepared? Simply click the button to the left of the hand-to-GUI, and click on the username of whomever you are serving.

Recipes

This section will contain all the recipes that we contain in our kitchen at Chicken Express. To make sure that you can get through this quickly and efficiently, we have added drop down menus. Use the drop down menu to ease your way through to find the recipe you need quickly for good customer service!

Chicken

Chicken

  • Fried Chicken - Click Fridge - Put Chicken into Deep Fryer - Fry - Serve!
  • Grilled Chicken - Click Fridge - Put Chicken into Grill - Grill Chicken - Serve!
  • Baked Chicken - Click Fridge - Put Chicken into Oven - Bake Chicken - Serve!
  • Chicken Nuggets - Click Fridge - Click Chicken Nuggets- Put Chicken into Deep Fryer - Fry!
  • Chicken Buckets - Head to Chicken Express Specials Counter - Click Chicken Bucket - Serve!
  • Chicken Sandwich - Head to Chicken Express Specials Counter - Click Chicken Sandwich - Serve!
  • For both types of chicken, you are able to add four sauces: ketchup, ranch, BBQ, and sweet and sour sauce. Each of these condiments can be found at the Chicken Express Counter.
Pies

Pies

  • Our Pie flavors consist of Pumpkin, Lemon Cream, Coconut, Apple, Blueberry, and Cherry!
  • For all different flavors of pie, head over to the Chicken Express Specials Counter and select the requested flavor of pie.
Sides

Sides

  • Fries - Head over to the Chicken Express Specials Counter and select fries.
  • Chicken Salad - Head over to the Chicken Express Specials Counter and select Chicken Salad.
  • Salad - Head over to the Chicken Express Specials Counter and select Salad.
Ice Cream

Ice Cream

  • Ice cream flavors consist of Oreo, Chocolate, Vanilla, Strawberry, Butterfinger, Reeses, Rocky Road, Smores, Banana, Peanut Butter, Salted Caramel, Cookie Dough, Fudge, Brownie, Peppermint, and Cotton Candy!
  • For all ice creams - Cone - Desired Flavor - Serve!
Milkshakes

Milkshakes

  • Milkshake flavors consist of Oreo, Chocolate, Vanilla, Strawberry, Butterfinger, Reeses, Mint, Smores, Banana, Peanut Butter, Salted Caramel, and Cookie Dough!
  • For all Milkshakes - Milkshake Cup - Add Milk- Desired Flavor - Add Ice- Blend- Serve!
Soft Beverages & Tea

Soft Beverages & Tea

  • Soft drinks consist of Coca-Cola, Root Beer, Fanta, Mountain Dew, Pepsi, Dr. Pepper, Sprite, and Water!
  • For all Drinks - Cup - Desired Flavor - Serve!
  • Tea consists of White Spirit Tea, Earl Grey Tea, and Green Tea!
  • For tea - Grab Tea Cup - Add Desired Tea Leaves - Add Water

Any questions or concerns can be forwarded to one of our senior rank members, as they have the most knowledge on our systems.