INTERVIEW GUIDE
Before starting a interview you will need to shout it 30 minutes before the Interview.
You will slock the server until that 30 minutes is over, You will get all staff in position and ready to work.
Hosts:
Host your job is to rank and make sure everything is in place and also shouting.
Co-Hosts:
Your job is to read the rules and also Interview if you would like, You may also rank.
Interviewers
Your job is to Interview people, THAT’S ALL.
Assistants
Your job is answer all questions that the CUSTOMERS have.
Before starting anything you will have to say your intro, etc. “Hello, I am (name) and I will be your host today.”
This will go around to every staff.
After you are finished with the intros you will move on to Rules, ONLY THE CO-HOST SAYS THIS:
[1] Respect is needed at all times. Being disrespectful towards anyone will result in a removal from the session or even a demotion.
[2] Correct grammar, punctuation, spelling and capitalization must be used at all times. Failure to use grammar will result in a warning, followed by a demotion.
[3] Do not argue with your Interviewer if you do not pass this Interview. You can still attend the next one. Remember, there is always a second chance.
[4] You must abide by our regulations and policies at all times. Failure to do so will lead up to a warning, or even possibly a demotion.
[5] We wish you the best of luck.
Interview section:
Why would you like to work at Chicken Express?
In the scale of 1-10, what is your activity at?
How will you benefit us?
In the scale of 1-10, what is your grammar at?
Do you have any past experience, if yes say.
Host has to rank.
…
TRAINING GUIDE
TRAINING RULES:
Note: DO NOT Forget to Enable PTS {Permission To Speak} Before starting.
Grammar is a MUST, when it comes to serving a customer, or talking to any staff.
Respect is also a MUST. Even if a customer is rude, you have to respect them and don’t forget to also respect your Staff members.
If there is a Troller in the game, you have to give them 3 warnings. After 3 warnings, find an HR to tell them what happened so that they can solve the problem.
If there is a Exploiter in the game, DO NOT give them any warnings. Find an HR in the game or on Disc.
Make sure you greet the customer or staff. Example, “Hi, Welcome to Subway | Eat Fresh, My name is [name],How may I help you on this wonderful day?” Or in any kind of greeting that is similar.
The items for a customer to receive is 3 items max.
Trivia
(Do NOT forget to Use pm, so that no one can copy there answer)
(Do NOT forget to give them points if they get it right.)
Suppose there is a Troller in the game, What are you going to do? (ANS: Give them 3 Warnings then call a HR/MR if they he/she was still doing it.)
Who is the Owner of Chicken Express? (Ans: zionevans Or (Ans2: zion)
Suppose an exploiter was in the game, What are you going to do? (ANS: Call a HR directly.)
What are the 2 things which are a MUST for everyone ? (ANS: Grammar & Respect.)
How many items a customer can get up to its limit ? (ANS: 3)
At which Year Chicken Express was created ? (Ans: 2014)
- Greetings
Trainers, Say the lines below me.
When I come up to you please show me your greeting, if I suspect you are using Copy & Paste OR Pre Writing, You will fail directly. (You can use it in restaurant but not here.)
(They have two tries if they fails the 2 tries tell them that they have failed this test.)
- Order test
Give them orders (Max 4) and 60 seconds for each order. You can give them any order from the menu BUT beware of the time.
(If they exceed the limit of seconds or failed on giving the order, Tell them that they have failed the test.)
- Trolling test
For trolling test, you have to go to your trainee and talk to him like a customer but then start trolling him for Example: Hello Noob, I Want RATS. Or something like that. IF your trainee didn’t give you any warning and was just trying to tell you to get down or stop they will fail this test automatically.
- Exploiting test
For the Exploiting test, You have to use some admin commands like: :to,:bring,:fly ONLY. If the trainee was giving you warnings or telling you to stop and didn’t call a HR, then he/she will fail directly.
Handbook made and Approved by zionevans and Chicken Express HR Team!