When this bug occurs, I get a 500 Internal Server Error webpage. This happens when I click “Configure” on a model I have published to Roblox. Normally, the Configure page would appear and allow me to change model settings (such as setting it to be a Free model).
It happens both when I click Configure from the Create tab, and when I click Configure in the dropdown menu on the asset page. This happens for all models I have uploaded, every single time I click Configure.
Steps to reproduce:
- Open Studio
- Create a New Baseplate place
- Right click Baseplate in the Explorer window
- Select “Save to Roblox…”
- Click (Create New)
- Enter name “MyBaseplate”
- Click Finish
- Go to the Models section on the Create tab on roblox.com (https://www.roblox.com/develop?View=10)
- Click the dropdown with the gear icon on the Baseplate asset
- Click Configure
Here is the link to the model I am attempting to update (although it happens for all models): https://www.roblox.com/library/2346024448/ThemesList
Short video clip clicking Configure and showing the error:
https://i.gyazo.com/6fca01d07c77a03396d2bddafe2486fe.mp4
I only noticed this happening today, 9/13/2018 at 3:30PM PST. I don’t know how long it has been broken.