Client can freeze completely when launching game

[darkpixlz]

Reproduction Steps

- Launch a game.

Occasionally, it will completely lock up.

System Info
Processor: Intel core i5 10600KF @ 4.10GHZ
GPU: NVIDIA GeForce GTX 1660 Super
RAM: 26GB
SSD: 2TB, .9TB free

Expected Behavior

The client works and loads as expected.

Actual Behavior

For around ~10-30 seconds, the client is completely frozen.

(This video was captured around ~10s into it being this way.

Issue Area: Engine
Issue Type: Freezing
Impact: High
Frequency: Sometimes
A private message is associated with this bug report

[ValiantWind (Val)]

Does this happen for all games or only specific games?

[darkpixlz]

It appears to be all games, it’s happened to me every now and then since I updated yesterday afternoon.

[BlueyHeeler96 (Bluey)]

It’s been happening to me on every game starting around yesterday afternoon or night. Teleporting also freezes the client for several seconds.

[VGVC2]

I can also confirm this, starting since yesterday, nothing much else to say.

Can’t find anything in logs that sticks out…

[DismayingObservation]

I noticed this as well and I thought it was just me. It’s been happening for at least 2 days in my game.

[RuizuKun_Dev (Kitsune)]

Happens for all games since yesterday

Laptop Specs

Dell G3 15 3500

OS: Windows 10 Pro

GPUs:

• NVIDIA GeForce GTX 1650
• Intel(R) UHD Graphics

[7zeals (Zeals)]

My client also freezes after the update. From my experience, the client freezes when I join games that I usually do not play or when I get teleported into another server.

[GroupyClumpy]

Thanks for the reports, we’re looking into this.

[CorvusCoraxx]

This issue has been fixed in the latest client release and should no longer be occurring.