I have a dump file I can send for the crash.
Just make sure you don’t post it publicly since it contains private info
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You may need to either turn down your graphics settings, revise your scripts, and try adjusting some settings.
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Crashes are not caused by any of those things. If Roblox crashes, that is definitely within Roblox’s purview to fix.
It is very strange that it happens after 2 minutes. Perhaps there is some software you have that tries to attach to Roblox’s process, but does something different after the 2 minute mark?
Do you use any GPU analytics software like RivaTuner? That appears to be the culprit for a lot of people’s problems with Hyperion (Hyperion also only exists in the Player, not Studio), it could be some setting in that.
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You may want to create a new user account on Windows and test it there.
Roblox sometimes SID bans people, SID is the security identifier used for your Windows user account.
Roblox’s HORRIBLE Hyperion anti cheat also conflicts with framerate monitoring software such as RivaTuner Statistics Server (included with MSI afterburner). You may also want to open that app from your system tray and open it’s settings. Then you scroll down and tick the option to use Microsoft Detours API hooking, and also click clear cache. After that, click OK.
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Dude, Windows 11 22H2 and 23H2 are built on the same codebase Nickel
And 23H2’s updates most of the times are also available on 22H2
23H2 is JUST an enablement package which adds new features to the OS, without an OS build codebase change. You are STILL using Nickel codebase (ni_release) just like in 22H2, even IF YOU upgraded to 23H2.
“mIsSeD 10 wInDowS rEleAseS”
He only missed a update (or a enablement package) for 23H2 and that’s about it
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It’s been crashing for me sometimes ever since the new Roblox update came out
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I’ve tried that, but it seems to have no effect what’s causing the crashing. I also don’t have Afterburner or Rivatuner running on my system, so it isn’t that. Since the forum staff are able to see my dump files and approved my report instead of telling me this was a Hyperion crash, I am assuming there’s something else going on here.
I also went through and checked to see if these crashes could have been caused by any software changes on my side. The only changes that occurred on the same day I started experiencing crashes were some security and feature updates from Windows. I’ve since reverted those updates in case they might have been the source of the crashing, but that didn’t help.
Aside from that, Windows 23H2 hasn’t been fully rolled out yet and is not currently available for my device without enabling preview updates (Which most people probably don’t want to have on)
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Today the crashes are behaving different from how they were earlier. Instead of crashing after a consistent amount of time, Roblox now crashes anywhere between 10 minutes and 20 seconds after launching
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Would be nice to at least hear back from someone on the staff team regarding my dump files. It’s been a week now since I initially sent them and I’d like to be able to get back to what I was working on instead of trying to troubleshoot an obscure error code that I can’t fully debug since I don’t have access to any source files
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that’s what i actually tried to do, my graphics are on automatic and when trying to change it to manual roblox automatically crashes
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Seems like mine crashes both on manual and automatic
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We are investigating this ticket
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Hello, I am having the same exact issue, I uploaded a video of it to my OneDrive. I tried contacting support and handing over my logs, am waiting on a response. Hopefully the video helps illustrate the issue so this can be resolved promptly. Thanks!
Video: https://1drv.ms/u/s!AvFNhY9dpwLflKRr1ISOoNxaU2BBbw?e=8bzZJP
Any updates? Issue is still occurring
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Still analyzing. Please see your PM
This crash seems to have been caused the Varjo Base software. I was able to stop Roblox from crashing by using a 3rd party uninstaller to remove any files associated with Varjo (The built-in windows uninstaller did not remove everything).
Unfortunately, this does mean I can no longer use my Varjo headset since it needs Varjo Base installed to function, but that will hopefully be fixed eventually
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I found a better temporary workaround for anyone else having this problem. Instead of uninstalling Varjo Base when you want to play Roblox, you can off the OpenVR and OpenXR options in VB under the compatibility menu
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