Client Locking Up On Humanoid Death

Multiple users have reported a roughly 5-second long freeze when they ‘die’ in my game. This is only happening to a small subset of users. I have tested with one of them by one-by-one removing all assets in my game down to a blank baseplate and the issue still occurs. This may be an issue with the R6 rig however I cannot confirm it.

Microprofiler logs show roughly 5000ms under Thread->Job Step->Replicator ProcessPackets-> Script_CoreScripts/PlayerBillboards->namecall_Play however I’m unsure if that is a false flag. It is consistent.

I have attached multiple microprofiler logs showing the freeze as well as a video in which you can see the FPS counter freeze for 5 seconds while the freeze occurs due to the user resetting.

The first report I received was yesterday, December 15th 2024 around 1PM EST.

microprofile-20241215-222210.html (8.8 MB)
microprofile-20241215-214940.html (4.7 MB)

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Reported already, albeit in lesser detail:

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Thanks! I checked but failed to see that. I’ll link my post there!

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I’m experiencing a freeze as well across all Roblox games upon respawning, It might not just be your game.

This is just an acknowledgment announcement!

We’ve filed a ticket into our internal database for this issue, and we will update you when we have further information!

Thank you for the report!

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I’m experiencing the same issue here. The funny thing is that it only happens from my main account in a specific game place (the production one). Doesn’t happen in development or testing places, and it doesn’t happen in Studio either.

Looking forward for the fix.

Crossposting my report here. I’ve provided 3 examples with videos and microprofiler dumps on 3 different games as well as a DXdiag of my machine. I’ve also provided a solution to the problem for everybody experiencing these issues.

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