[CLOSED] Roblox is crashing after launch because of Hyperion

:warning: Roblox is ending support fully for Windows 7 in 2025. So just upgrade your pc to Windows 10 or higher.

This was the main problem:

Crash Image

Solutions which I tried but didn’t work. (Doing these might work for your device).

  • Looking for solutions in Dev Forum, YouTube, and other websites.
  • Clearing disk.
  • Uninstalling Roblox.
  • Clearing files in AppData/Local.
  • Clearing browser cookies.
  • Installing another browser.
  • Updating all of my drivers to latest version.
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Have you tried updating your drivers or software?

It could be a problem with your DNS settings?

Have you checked for missing game files?

Try using the app if your using the website

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Thanks for your response but I tried all of these before.

Is it an account issue, if so try lunching that account on an other device. If this works it could be a problem with your device

That’s true the problem is in my device (hyperion doesn’t allows something probably).

Run a health check and see if the RAM isn’t capable of running roblox or not enough memory. If all else fails contact roblox support and give them the crash details

My roblox wont start, ive already discussed this for the past 4 days on numerous forums and posts so im not going to here, but roblox support isnt answering… lol idk what i expected but they dont answer my second response. I say in a contact forum that (explanation here) then they ask to clarify the stuff i clarrified in the forum i litterally just made and they responded to. since ive done it 3 times i dont expect a different response.

In short roblox support is not responding :+1:

Can you send your system preferences ? (ram,gpu, etc.)

I forgot to clarify, but roblox has responded. They basically said that they are aware and are trying to fix it. I really like fiddling with computers hence i know a lot about them (i have not done anything that would either break or reck my pc making roblox not work. I use test computers for that). Roblox not working even thoguh i have tried tonnes of stuff is beyond me.

Are you using a 64-bit OS?
Other than that Roblox’s system requirements say Windows 7 is supported but honestly I don’t know until what extent. I’d get surprised if Roblox designed the anticheat with Windows 7 in mind.

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I formatted my device and the problem was solved. (The device had Home edition before, so I changed it to Ultimate edition).

I factory reset my computer and it fixed. If you have a windows computer, the problem is called the “insider program”. If you sign up it can mess up your comptuer. Since i dont think most are science nerds i will not bored you by reading this. Simple answer is that the “insider program” gives you early access to windows updates, but most applications are not optimized or will work with those updates. Hence why it messes up your computer. They should have a massive warning when signing up rather than just making it seem like its all handy dandy (i know a pretty good amount about computers, and it assumed it was the program from the begginging since it was causing most issues, but if your not into comptuers it is so annoying when you get an issue and cant solve it)

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