Google Docs Handbook
Cloud Cafe Handbook - Google Doc
About Us
Cloud Cafe continues to serve as one of Roblox’s roleplay groups. We offer a welcoming community, a game, and tons of staffing opportunities. We connect players each day who interact through our game.
Public Information
Game Rules
Maintaining a safe and friendly environment keeps our community safe. Our staff team monitors the game regularly to strictly enforce these rules.
Be respectful
We do not tolerate trolling or being rude to anyone. Players receive 3 warnings before being kicked.
No exploiting
Do not disrupt the gameplay of others or cheat the game. Exploiting results in a permanent ban.
Do not advertise
Advertising in any way is prohibited.
Be appropriate
We do not allow the sharing of inappropriate content. This will result in a ban.
Don’t Spam
Spamming will give you a warning and then a kick. It can get very annoying.
How to Get a Job
To get a job at Cloud Cafe here is what you will have to do:
Visit the Application Center to take a short quiz. Once you pass, you will be automatically ranked to the rank of Trainee.
Application Center
Trainees cannot work at the cafe. To continue ranking up, attend a training session during one of the scheduled times in the Trello Board.
Move up a rank by passing a training session. Junior Cashiers, Cashiers, Senior Cashiers, and Head Cashiers can give orders, clean, and help customers.
Ban Appels
If you’re banned from the game, visit the resources form in the tab below. You can’t appeal if you aren’t in our communication server.
Important Links
If your looking for our communications server, look at the groups social links!
Youtube
Group
Staff Information
Staff Rules
Failure to comply with the rules below will result in punishment.
Do not ask for a promotion, this is called hinting.
Respect the authority of the hirer ranks.
Do not act disrespectfully towards customers or staff members.
Maintain professional behavior and act appropriately.
Staff Duties
As a member of staff team, you must know your duties. Each rank level is assigned to different responsibilities.
LR
- Working at the registers to distribute items
- Cleaning
- Inform people about things
- Preventing trollers
MR
- Warning and kicking trollers
- Supervising the Cafe
- Assisting the LRs
- Running training sessions
HR
- Ban any trollers that have been kicked before
- Running shifts
- Running training sessions
- Represent for us to allies.
SHR
- Hosting events
- Managing the teams
- Ranking during training sessions
- Overseeing training sessions
Becoming Management
Once you become a Head Cashier, you’re eligible to be promoted to Staff Assistant. This means you will be a part of the Management team or MR. Head Cashiers looking to become a Staff Assistant must first meet the requirements.
Requirements
Must be a Head Cashier
Must be active weekly on a consistent basis
Must have an appropriate usage of grammar while working at the cafe.
Required to have a general knowledge about our standards & policies, as well as being able to utilize common sense.
If you have Discord please join ours, if you don’t that is fine too but you will not go pass an HR.
Upon meeting the requirements, you have a chance at being promoted through the certification process. In the certification process, members of the Staff Management Team will randomly promote Head Cashiers who are qualified to become a Staff Assistant.
To find more about this look at the link below:
Middle Rank Hiring Process
Training Ranks
At training, members of MR+, you can take different roles to help run the LR session. We’ve listed the roles that each rank can claim.
MR
Staff Assistant Assistant, Trainer
HR can do everything except being a supervisor/ranker.
SSHR & SHR can do everything
Hosts and Trainers must use the training guide. It’s a Google Document located on our communications server. Do not claim either of these roles if you do not have access to the training guide.
Staff Links
Questions?
Use our communications server to get in touch with us. Speak to a member of the SHR or SSHR if you aren’t on the communications server. Thank you!
Signed
Ownership Team