"Commission For Passes" Revenue Source is wrong, and also confusing

Reproduction Steps

By viewing my monetization analytics for this experience: [🏹 Ballista!] The Survival Game [BETA] - Roblox

Expected Behavior

The game is a week old, and we sell absolutely no outside gamepasses in our game. The “Commission For Passes” field should be 0.

Actual Behavior

It displays that we earned 15.5k Robux in the last few weeks.


The title of what “Commission For Passes” is also quite confusing, and has no tooltips. I had to speak to an engineer to even figure out what it meant, and that I wasn’t just misunderstanding it.

Issue Area: Roblox Website
Page URL: https://create.roblox.com/creations/experiences/3989768869/analytics/monetization
Impact: Moderate
Frequency: Constantly
Date First Experienced: 2023-01-08 00:01:00 (-07:00)
Date Last Experienced: 2023-01-10 00:01:00 (-07:00)
A private message is associated with this bug report

5 Likes

Hi:
Thanks for reporting this issue. We have located the logic flaws that accidentally categorize your normal game pass revenue into commission.
We are working on a fix and will keep you updated once it is done.

7 Likes

Hi @UndoneBuilder
We have fixed the issue. The data for past 28 days are categorized with the correct source now.
Please let us know if you still see any issue with the data quality and thanks for using the analytics charts in Creator Dashboard.

4 Likes

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.